Summary
Work History
Education
Skills
Timeline
pwb

Kristeena Jefferson

Bellingham,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Work History

Recovery Coach

Lummi Indian Business Councel
Lummi, Washington
10 2021 - Current
  • Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
  • Strengthened relationships with community partners, enabling better access to resources and support services for clients.
  • Established trust and rapport with clients, creating a strong foundation for open communication and collaboration throughout the recovery process.
  • Developed and implemented individualized treatment plans.
  • Provided crisis intervention services when necessary, connecting clients with appropriate emergency resources as needed.
  • Mentored new Recovery Coaches, sharing best practices and contributing to their professional development.
  • Gathered information about useful resources and helped coordinate referrals.

Bartender

Silver Reef Hotel Casino Spa
Ferndale
03 2022 - 05 2022
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Served high customer volumes during special events, nights, and weekends.

Cashier

Lummi Commercial Company
Bellingham, Wa.
06 2018 - 08 2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register to record transactions accurately and efficiently.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Enhanced shopping experience, provided product information and location assistance.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Answered questions about store policies and addressed customer concerns.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.

Night Shift Lead

Silver Reef Hotel Casino Spa
Ferndale, Wa.
04 2020 - 10 2021
  • Ensured smooth handover between shifts by maintaining clear communication channels with day shift leads.
  • Assisted customers with complaints, questions, and concerns.
  • Observed each team member to carry out duties and provided constructive criticism.
  • Made sure that products were produced on time and are of good quality.
  • Maintained organized work area by cleaning and removing hazards.
  • Collaborated with other departments to optimize production workflows.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Upheld federal safety standards and environmental disposal protocols.
  • Compiled reports on production shortfalls, accidents and equipment problems.
  • Managed communication between associates and management, addressing key issues and needs.
  • Monitored employee performance and provided timely feedback to enhance productivity on the night shift.
  • Continuously worked towards meeting or surpassing established nightly performance goals set forth by upper management teams.
  • Developed strong working relationships with vendors to ensure timely deliveries of materials required for overnight production needs.
  • Maintained a safe work environment by enforcing safety protocols and conducting regular inspections.
  • Improved team efficiency by implementing streamlined nightly workflows and task prioritization.
  • Resolved conflicts among team members, fostering a respectful and collaborative work atmosphere.
  • Maintained stock of products and ordered new products when stock was running low.

Education

Counseling - Social Services

Northwest Indian College
05.2028

Skills

  • Goal Setting
  • Resource advocacy
  • Treatment planning
  • Counseling experience
  • Client education
  • Clinical Documentation
  • Individual counseling
  • Crisis Intervention
  • Providing community referrals
  • Specimen testing

Timeline

Recovery Coach

Lummi Indian Business Councel
10 2021 - Current

Bartender

Silver Reef Hotel Casino Spa
03 2022 - 05 2022

Cashier

Lummi Commercial Company
06 2018 - 08 2021

Night Shift Lead

Silver Reef Hotel Casino Spa
04 2020 - 10 2021

Counseling - Social Services

Northwest Indian College

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Kristeena Jefferson