Kristen Albrecht
New Port Richey
Summary
Dynamic leader with a proven track record at The Nauti Oar, excelling in team management and customer engagement. Spearheaded initiatives that significantly enhanced customer satisfaction and operational efficiency. Skilled in inventory control and adept at fostering a positive work environment, demonstrating a unique blend of organizational prowess and a passion for customer service.
Developed leadership and team management skills in high-volume dining environment. Proven ability to enhance customer satisfaction and streamline operations while maintaining high standards of quality and service. Seeking to transition these skills into new field, bringing focus on efficiency and customer-centric practices.
Overview
2025
2025
years of professional experience
Work History
Restaurant Manager
The Nauti Oar
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Hairstylist
Self Employed Web
11.2008 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
Education
Cosmetology -
Bene's School of Beauty
New Port Richey, FL08.2008
34652 - Highschool
Gulf High School
New Port Richey, FL05.2004
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Passion for customer satisfaction
- Customer-oriented
- Organization and prioritization
Timeline
Hairstylist
Self Employed Web
11.2008 - Current
Restaurant Manager
The Nauti Oar
Cosmetology -
Bene's School of Beauty
34652 - Highschool
Gulf High School
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