Kristen Bissard
Sparta
Summary
Dynamic and results-driven manager with extensive restaurant experience at Tropical Smoothie Cafe. Proven expertise in staff management and scheduling, fostering teamwork to enhance customer satisfaction. Adept in cash handling and POS systems, I excel in creating efficient operations while maintaining a positive work environment. Committed to achieving excellence in service delivery.
Overview
9
9
years of professional experience
Work History
Manager
Zipps Sports Bar and Grill
Scottsdale
03.2024 - 04.2025
- I managed the restaurant, made sure the staff was in proper uniform for the work day, managed the floor, watching guest on alcohol consumption, assisting guest with any questions or concerns they may have, I kept staff in line as far as what proper procedures were to be used. At the end of the work day I would count all the money we had acquired from the day, count the safe and put everything back and lock up.
General Manager
Tropical Smoothie Cafe
Scottsdale
02.2022 - 12.2023
- I started working for TSC back in 2022, starting out as a team member then quickly made my way to shift leader then shortly after promoted to General Manager. I took charge of placing orders, creating schedules, interviewing, and directing staff on what tasks to do, while working along side them. Team work is huge for me, I believe working together as a team not only benefits you and your staff, but also the customers that you assist throughout the day.
Team Leader
Whataburger
Phoenix
03.2020 - 02.2021
- Hello, my name is Kristen, I moved here in January of 2020 and was hired at whataburger as a team member. A month into work they offered me a team leader position, now currently working as a Team Leader. My job description involves, managing the shift, making sure staff and customers are taken care of, count drawers, safe counts, and inventory. I do a lot of multitasking between taking orders, receiving payments, making food, and managing my shift. I'm a very good people's person and get greatly along with others!
Associate
ALDI
Grand Rapids
11.2015 - 01.2020
- Working at Aldi I had a lot of responsibilities we didn't have a specific job title we were trying to do everything from register to stocking keeping the store nice and clean and greeting customers as they come and go. I had to pay attention to detail and multitasking move at a fast pace and be able to communicate with my coworkers throughout the day.
Education
High school or equivalent -
Skills
- Restaurant experience
- Sales management
- Computer skills
- Communication skills
- Customer service
- Cash handling
- Shift management
- Management
- POS
- Interviewing
- Staff management
- Scheduling
Accomplishments
It was a nice opportunity to work on my people skills interacting with new people each day.
Timeline
Manager
Zipps Sports Bar and Grill
03.2024 - 04.2025
General Manager
Tropical Smoothie Cafe
02.2022 - 12.2023
Team Leader
Whataburger
03.2020 - 02.2021
Associate
ALDI
11.2015 - 01.2020