Kristen Carrera
Deerfield Beach,FL
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
11
11
years of professional experience
Work History
Receptionist
Lymphatx
Boca Raton, FL
02.2024 - Current
- Performed document management tasks such as scanning, copying, and filing to ensure accessibility.
- Performed data entry tasks into various computer systems accurately and promptly.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Coordinated appointment schedules for clients, customers, and visitors.
Office Manager
Body and Soul Retreat
Coral Springs, FL
06.2022 - 02.2024
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Assisted in recruiting, onboarding and training new employees.
- Ensured compliance with applicable laws regarding employment practices.
- Maintained filing system for records, correspondence and other documents.
Receptionist
Parents Information Resource Center
Pompano Beach, FL
08.2021 - 06.2022
- Assisted clients in developing individualized treatment plans and goals.
- Greeted visitors and provided them with assistance.
- Maintained daily calendars, set appointments with clients and planned daily office events.
Front Desk Receptionist
Instyle Salon
Coral Springs, FL
06.2019 - 08.2021
- Assisted with inventory management by ordering supplies as needed.
- Updated customer records to ensure accuracy of data entered into database.
- Balanced cash drawers daily to ensure accuracy of transactions.
- Managed incoming calls from potential clients inquiring about services offered by the salon.
Skincare Lead
JCPenney Sephora
Coral Springs, FL
06.2019 - 08.2021
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Developed relationships with local media outlets in order to increase visibility for the store's skincare line.
- Compiled weekly reports summarizing sales data.
- Trained new employees on the use of skincare products, tools, and techniques.
Senior Beauty Advisor
Sephora
New York, NY
10.2017 - 01.2019
- Communicated regularly with corporate headquarters regarding store operations and performance.
- Reviewed monthly financial statements to identify areas of improvement within the department.
- Evaluated customer skin to determine unique conditions and skin type.
Administrative Assistant/Dental Receptionist
American Dentist
Flushing, NY
09.2014 - 10.2017
- Scheduled appointments between clients and customers and internal staff members.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
Education
Some College (No Degree) -
Queens Community College
Skills
- Document management
- Appointment scheduling
- Customer service
- Front desk operations
- Record keeping
- Attention to detail
- Professional demeanor
- Product knowledge
- Skincare consultation
- Adaptability
Timeline
Receptionist
Lymphatx
02.2024 - Current
Office Manager
Body and Soul Retreat
06.2022 - 02.2024
Receptionist
Parents Information Resource Center
08.2021 - 06.2022
Front Desk Receptionist
Instyle Salon
06.2019 - 08.2021
Skincare Lead
JCPenney Sephora
06.2019 - 08.2021
Senior Beauty Advisor
Sephora
10.2017 - 01.2019
Administrative Assistant/Dental Receptionist
American Dentist
09.2014 - 10.2017
Some College (No Degree) -
Queens Community College