Kristen Clark
Portland
Summary
Server/bartender with 10 years of experience in delivering exceptional customer service and ensuring guest satisfaction in multiple roles. Demonstrates strong skills in time management, problem solving, and communication, consistently enhancing operational efficiency and sales. Passionate about creating a welcoming environment and committed to maintaining high-quality standards in all aspects of service.
Overview
5
5
years of professional experience
Work History
Server/Host
Phuzzy's Boat Shack
Saint James City
04.2025 - 05.2026
- Delivered premium customer service, ensuring guest loyalty and satisfaction.
- Managed multiple tables in a timely fashion and with accurate order delivery.
- Provided recommendations on menu items to enhance guest experience.
- Regularly upsold items, contributing to increased sales
- Managed reservations and organized seating arrangements efficiently.
Bartender
Alamo Drafthouse
Dallas
04.2023 - 05.2024
- Crafted unique cocktails, establishing a distinctive brand identity for the bar.
- Prepared and served a variety of beverages, ensuring guest experience.
- Trained new bartenders according to company and state policy and procedure.
- Handled cash and credit transactions quickly and efficiently with no discrepancies.
- Maintained a clean and organized bar area, accepted and arranged truck orders, and carried out prep work daily.
Server
Roth's Seafood and Steakhouse
Wills Point
10.2021 - 03.2023
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Received and processed orders efficiently.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Trained new servers on restaurant policies and service standards.
Education
High School Diploma -
North Forney High School
Forney, TX06-2015
Skills
- Order Accuracy
- Customer Service
- Effective Communication
- Cash management
- Time Management
- Quality Standards
- Problem Solving
- Adaptability
Timeline
Server/Host
Phuzzy's Boat Shack
04.2025 - 05.2026
Bartender
Alamo Drafthouse
04.2023 - 05.2024
Server
Roth's Seafood and Steakhouse
10.2021 - 03.2023
High School Diploma -
North Forney High School