Kristen Colenda
Winters,TX
Summary
Results-driven management professional with several years of experience in operations, organizational development, and team building. Dependable and detail-oriented to manage multiple tasks and priorities. Experienced in using diverse tools to properly conduct store functional needs.
Overview
15
15
years of professional experience
Work History
Operations Manager
Spring Market
Winters, TX
01.2023 - Current
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Prepared work schedules and assigned team members to specific duties.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Collaborated with team leaders on quality audits.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Analyzed data from daily reports to identify trends in productions.
Sales Assistant
2.3 Graphics
Scurry, TX
08.2021 - 01.2023
- Provided excellent customer service by addressing customer needs in a timely manner.
- Researched promotional items based on customer inquires.
- Generated customer pricing based on supplier and shipping costs to create maximum profits.
- Built mockups and presentations upon customer requests.
- Collected and processed customer orders.
- Participated in regular staff meetings to discuss production standing, ideas for promotional or special events.
- Attended in-person and online seminars for business networking.
Operations Manager
Spring Market
Winters, TX
08.2018 - 06.2022
- Please see above
Loader
Bartlett's Tree Trimming and Removal
Wills Point, TX
01.2015 - 06.2022
- Cleaned up sawdust and debris after each job completion to company standards.
- Assisted in cutting while using an electric chainsaw.
- Loaded landscape trailor with tree limbs and brush.
- Assisted in unloading tailors at landfills.
Assistant Store Manager
Dollar General
Winters, TX
01.2013 - 08.2018
- Performed store opening and closing procedures following store SOPs.
- Controlled daily store cash flow and deposits.
- Created schedules using sales analysis tools while maintaining labor control.
- Built seasonal displays and plan-o-grams by utilizing monthly activity guides.
- Trained new hires.
- Insured price integrity.
Barkey Associate
Walmart
Ashland City, TN
06.2012 - 12.2012
- Managed inventory levels by restocking shelves as needed.
- Maintained cleanliness of work areas throughout shift.
- Rotated stock regularly so that older items were sold first.
- Operated ovens, proofers, donut machines, bread slicers, other bakery equipment.
- Assisted bakery manager with coordinating product ordering, receiving, and stocking.
- Took custom cake and bakery orders, ensuring all details were accurately recorded.
- Assisted with baking breads and donuts, decorated cupcakes and donuts.
- Assisted on other perishable departments as needed.
Sandwich Artist
Subway
Greensboro, NC
10.2011 - 05.2012
- Replenished condiments and other supplies at front counter areas.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Monitored temperature of freezers and coolers throughout shift.
- Ensured all menu items were prepared in accordance with health and safety standards.
- Organized inventory for efficient restocking of products.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Assisted in the training of new staff members on proper sandwich-making techniques.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Operated proofers, ovens, and toasters.
Seasonal Sales Associate
Party City
Greensboro, NC
09.2011 - 12.2011
- Created and organized displays by following seasonal POGs.
- Stocked and organized shelves.
- Assisted customers by taking requests for costumes and providing excellent customer assistance.
- Ran POS systems accurately and efficiently.
General Farm Hand
Rick's Farm
Cedar Hill, TN
01.2009 - 05.2011
- Fed and watered quail, horses, cows, and ranch dogs.
- Cleaned all livestock pens.
- Ordered feed based on stock levels.
Education
High School Diploma -
Jo Byrns School
Cedar Hill, TN05-2010
Skills
- Workforce Management
- Team Building/Leadership
- Policies and procedures implementation
- Performance monitoring
- Goal Setting
- Customer Service
Timeline
Operations Manager
Spring Market
01.2023 - Current
Sales Assistant
2.3 Graphics
08.2021 - 01.2023
Operations Manager
Spring Market
08.2018 - 06.2022
Loader
Bartlett's Tree Trimming and Removal
01.2015 - 06.2022
Assistant Store Manager
Dollar General
01.2013 - 08.2018
Barkey Associate
Walmart
06.2012 - 12.2012
Sandwich Artist
Subway
10.2011 - 05.2012
Seasonal Sales Associate
Party City
09.2011 - 12.2011
General Farm Hand
Rick's Farm
01.2009 - 05.2011
High School Diploma -
Jo Byrns School
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