Kristen Fagan
Metairie,LA
Summary
Professional assistant with experience in administrative support and operational efficiency. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs, skilled in communication, organization, and multitasking. Recognized for problem-solving abilities and proactive approach to tasks.
Overview
9
9
years of professional experience
Work History
Remote Assistant
MM Realty
06.2024 - Current
- Coordinated maintenance and rental appointments while managing operational inventory.
- Scheduled contractors for routine and emergency repairs, verifying completion via Zoom.
- Communicated with tenants to initiate service requests and confirm resolution.
- Provided after-hours support for urgent maintenance issues.
- Coordinated property management tasks to enhance operational efficiency.
- Streamlined communication between clients and real estate agents to improve service delivery.
Patient Services Coordinator
Advanced Plastic Surgery
02.2025 - 11.2025
- Prepared and managed patient charts, scheduled appointments, and facilitated check-in and check-out procedures.
- Forwarded messages, maintained reports, and coordinated medical records and surgical scheduling.
- Oversaw all forms of patient communication to ensure efficient clinic operations.
Prior Authorizations Specialist
One Medical
04.2019 - 03.2024
- Coordinated patient scheduling across multiple facilities in alignment with physician treatment plans.
- Verified insurance authorizations and ensured accurate medical billing.
- Reviewed medical histories and maintained precise patient records.
Tutor Lead
Grayson College
10.2016 - 03.2017
- Provided academic support to college students across various subjects and maintained performance records to identify areas for improvement.
- Coordinated food delivery services for participants at Grayson’s annual Run for Your Lives marathon event.
Education
Associate of Science -
Grayson College
Denison, TX05.2017
Skills
- Microsoft Office proficiency
- Proficient in Google Workspace tools
- Healthcare administration
- Electronic medical record proficiency
- ICD-10 coding expertise
- Deadline management
- In-depth understanding of remote work tools
- Detail-oriented data management
- Knowledge of HIPAA compliance
- Rapid skill acquisition
Timeline
Patient Services Coordinator
Advanced Plastic Surgery
02.2025 - 11.2025
Remote Assistant
MM Realty
06.2024 - Current
Prior Authorizations Specialist
One Medical
04.2019 - 03.2024
Tutor Lead
Grayson College
10.2016 - 03.2017
Associate of Science -
Grayson College