Kristen Giuliano
Huntington Beach,CA
Summary
Results-driven Marketing and Sales Office Manager with expertise in order processing, invoice tracking, and office administration. Proven ability to streamline operations and enhance workflow efficiency. Strong interpersonal skills facilitate effective communication and collaboration, ensuring timely achievement of company objectives.
Overview
25
25
years of professional experience
Work History
Marketing and Sales Office Manager
Instant Sign Center
Orange, California
08.2017 - Current
- Managed front office operations at Instant Sign Center for sales and customer service
- Supported sales team with lead follow-up and order details
- Prepared quotes and estimates for custom sign projects
- Coordinated client communication for proofs, revisions, and approvals
- Processed orders and updated production schedules
- Tracked invoices, payments, and account records
- Scheduled installation and delivery activities with production staff
- Maintained office files, supply inventory, and daily workflow
- Analyzed market trends to identify potential opportunities for growth.
Fulfillment & License Administrator
Telelogic North America Inc.
Irvine, California
02.2002 - 08.2002
- Managed licensing and contractual guidelines for customer orders, ensuring compliance and accuracy
- Resolved order and purchase related issues for customers and sales managers, enhancing satisfaction and communication
- Compiled information from various databases for customer and internal requests regarding license deployment and usage, streamlining access to essential data
- Maintained records, files, and office documents with accurate administrative organization.
Education
Some College (No Degree) - Regional Occupation Program
Golden West College
Huntington Beach, CASkills
- Sales strategy development
- Market analysis
- Revenue forecasting
- Digital marketing
- Order processing
- Office administration
- Admin support
- Documentation
- File management
- Attention to detail
- Problem solving
- Clear communication
Timeline
Marketing and Sales Office Manager
Instant Sign Center
08.2017 - Current
Fulfillment & License Administrator
Telelogic North America Inc.
02.2002 - 08.2002
Some College (No Degree) - Regional Occupation Program
Golden West College