KRISTEN IANNUCCILLI
Providence Metro Area,RI
Summary
Healthcare management professional, bringing strategic leadership and operational excellence to drive organizational success. Skilled in project management, team collaboration, and process optimization with keen focus on achieving results. Adept at navigating complex challenges, fostering culture of accountability, and adapting to evolving business needs. Known for strong decision-making, effective communication, and building high-performing teams.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Senior Manager, Pharmacy Operations
CORAM CVS/SPECIALTY
01.2021 - Current
- Managed a multi-disciplinary clinical staff to achieve best in class service and provide excellent patient care for specialty infusion therapies.
- Collaborated with health plans and pharmaceutical manufacturers to provide patient access to high cost specialty medications and drive clinical outcomes.
- Collaborated on cross-departmental efforts with sales, regulatory, trade and finance to drive company success.
- Implemented a centralized pharmacy model to enhance efficiency and quality in the specialty medication market for Coram.
- Led efforts in securing accreditation from relevant industry organizations, such as URAC and Joint Commission, partnering with nursing, professional practice and regulatory teams.
- Consistently met and exceeded benchmarks set by the enterprise and accrediting agencies, ensuring service levels were met and presented findings to stakeholders and leadership.
- Collaborated with internal teams and external vendors to support and execute the build and implementation of the Epic EMR and Five9 phone systems .
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Pharmacy Supervisor
CVS CENTRAL PHARMACY SERVICES
01.2013 - 12.2020
- Supervised team of 15+ employees for CVS.com Central Pharmacy Services.
- Ensured compliance with laws, regulations, and internal policies for pharmacy operations.
- Developed standard operating procedures to enhance operational efficiency.
- Collaborated with cross-functional teams on digital initiatives for pharmacy enhancement.
Pharmacist
CVS CENTRAL PHARMACY SERVICES
03.2000 - 12.2012
- Worked with CVS.com as a pharmacist for the online pharmacy and collaborated with internal teams to drive new projects to support enterprise initiatives.
- Worked as a pharmacist in multiple retail stores throughout Rhode Island and Michigan.
- Participated in various pilot programs run by CVS, testing possible initiatives to improve efficiency in the retail store setting.
Pharmacy Supervisor, Prior Authorizations
PRO-MARK HOLDINGS
05.1997 - 12.2012
- Directed team of clinicians in evaluating prior authorization requests for non-formulary medications and a pharmacy call center staff supporting claim adjudication.
- Supervised pharmacy staff to ensure adherence to laws, regulations, and policies.
Education
Bachelor of Science (BS) - Pharmacy
University of Rhode Island
Skills
- Operations management
- Strategic planning
- Cross-functional collaboration
- Data-driven decision making
- Process improvement
- Performance tracking and evaluation
- Interpersonal communication
Certification
Pharmacist Licensure in 22 U.S. States Active
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balanceCompany CulturePaid time offHealthcare benefits401k matchStock Options / Equity / Profit SharingTimeline
Senior Manager, Pharmacy Operations
CORAM CVS/SPECIALTY
01.2021 - Current
Pharmacy Supervisor
CVS CENTRAL PHARMACY SERVICES
01.2013 - 12.2020
Pharmacist
CVS CENTRAL PHARMACY SERVICES
03.2000 - 12.2012
Pharmacy Supervisor, Prior Authorizations
PRO-MARK HOLDINGS
05.1997 - 12.2012
Bachelor of Science (BS) - Pharmacy
University of Rhode Island
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