KRISTEN JACKSON

• Oversaw parts ordering for repair orders and estimates to streamline workflow.
• Coordinated incoming shipments, backorders, and parts returns with vendors.
• Verified parts accuracy against repair plans and vehicle damage notes.
• Communicated with estimators, technicians, and managers on parts status.
• Resolved missing, damaged, and incorrect parts issues through vendor follow-up.
• Maintained comprehensive parts records, invoices, and documentation for efficient operations.
• Ensured accuracy in order processing and invoicing to minimize errors and delays.
• Investigated discrepancies between physical inventories and records.
• Collaborated with other departments to ensure timely deliveries.

• Oversaw daily operations to ensure compliance with safety protocols and support operational efficiency.
• Implemented process improvements to enhance workflow and minimize operational delays.
• Monitored performance metrics, providing insights for continuous improvement initiatives.
• Coordinated inventory management to optimize stock levels and reduce waste.
• Trained and mentored team members on best practices in logistics management.

• Supervised all nightly operations for outgoing shipments, consistently meeting or exceeding set goals for on-time delivery.
• Regulated staffing hours to align with shipping demands and efficiency. to reach set goals.
• Prioritized safety measures to protect employees and reduce workplace hazards. for employees.
• Trained and monitored air operations staff, acceptance auditors, and hazmat responders to ensure compliance and safety.
• Controlled hours per volume to reach set goals.
• Focused on overall safety for employees.
• Implemented strategies for injury and auto crash prevention.
• Facilitated communication between the district and hub to uphold UPS internal, federal, state, and local safety compliance with regulatory standards.
• Established framework for employee engagement and motivation to maintain a safe, injury-free, and auto-crash-free workplace.

• Trained and monitored air operations, acceptance auditors, and hazmat responders to ensure compliance with safety protocols.
• Trained and supervised the daily activities of package handlers and clerks to deliver assigned duties safely and timely.
• Managed new hire training and ongoing education for employees on safe job methods to enhance workplace safety.
• Implemented safety protocols to reduce injuries and auto crashes.
• Connected the district and hub to maintain UPS compliance with internal, federal, state, and local safety regulations.
• Developed framework to engage and motivate employees in maintaining a healthy, injury-free, and auto-crash-free workplace.

• Received and processed parts for stock orders from various suppliers to ensure inventory availability.
• Located parts for associates efficiently.
• Organized and maintained the warehouse area to enhance accessibility and streamline operations.

Recommend and provide advice on a wide variety of products and services.

Monitored employees' work levels and reviewed work performance. ·

Executed administrative tasks efficiently.

on work priority, quantity or equipment, and personnel skills.

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Compiled operational records, such as time and production records, inventory

contractors.

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Computed estimates and actual costs of materials, labor, or outside

contractors.

Developed and implemented maintenance policies and procedures to enhance operational efficiency and compliance. ·

Developed, implemented, or evaluated maintenance policies and procedures. ·

Provided expert advice on product selection and service options.