Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Kristen Janes-Maynard

Huntington,WV

Summary

Motivated professional with a strong work ethic and adaptability, excelling in customer-facing roles. Proven ability to master new skills quickly and work effectively without supervision. Expertise in cash handling, inventory management, and customer service, ensuring efficient transaction processes. Strong communication and problem-solving skills enhance customer satisfaction and team collaboration.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier

Walmart
South Point, OH
09.2023 - Current
  • Ensured cleanliness and organization of checkout area, including counters and floors.
  • Restocked supplies promptly to maintain operational efficiency.
  • Verified customer age for alcohol and tobacco purchases.
  • Greeted customers while addressing inquiries regarding store products and services.
  • Operated cash register with accuracy, processing payments via multiple methods.

Barista

Pourhouse
Flatwoods, KY
04.2023 - 09.2023
  • Ground beans for espresso shots based on customer specifications.
  • Trained new baristas on food handling safety standards and company procedures.
  • Stocked shelves with necessary ingredients for coffee drinks.
  • Organized workstations to enhance efficiency during peak hours.
  • Maintained cleanliness by wiping counters, washing dishes, and cleaning floors.
  • Ensured equipment remained in optimal working condition per manufacturer's instructions.

Kiln Operator/Retail Sales Associate

Pottery Place
Huntington, WV
08.2022 - 04.2023
  • Greeted customers and facilitated item discovery to enhance retention and satisfaction.
  • Identified customer needs promptly and efficiently to provide tailored assistance.
  • Addressed customer inquiries and requests, contributing to overall satisfaction.
  • Arranged merchandise displays to highlight new styles and attract customers.
  • Ensured compliance with company standards, safety protocols, and regulatory requirements.
  • Inspected production pieces, removed excess powder, and loaded items into furnaces to meet schedules.

Referral Specialist

OnCall Health & Aesthetic Care
Kenova, WV
06.2021 - 08.2022
  • Verified documents and associated records to catch and resolve discrepancies.
  • Prioritized referrals according to urgency and adhered to appropriate referral deadlines.
  • Managed and obtained insurance authorizations for patient referrals from physicians.
  • Contacted patients to confirm or reschedule appointments to minimize no-show appointments.
  • Performed additional office duties, handling patient service inquiries and receiving payments.

Education

Associate of Arts - Psychology

Marshall University
Huntington, WV
05-2025

High School Diploma -

Spring Valley High School
Huntington, WV
05-2021

Skills

  • Employee training and development
  • Cash handling and ID verification
  • Multitasking and organization
  • Cleaning and sanitizing practices
  • Empathy and patience
  • Time management
  • Customer service excellence
  • Technical troubleshooting
  • Data entry accuracy
  • Microsoft Office proficiency
  • Computer literacy
  • Conflict resolution strategies
  • Typing speed of 52 wpm

Accomplishments

  • 2024-2025 Maier Awards, Nomination Poetry
  • 2024-2025 Maier Awards, Nomination Creative Non-Fiction

Certification

  • CITI Certification - Human Research: Behavioral and Social Science Research

Timeline

Cashier

Walmart
09.2023 - Current

Barista

Pourhouse
04.2023 - 09.2023

Kiln Operator/Retail Sales Associate

Pottery Place
08.2022 - 04.2023

Referral Specialist

OnCall Health & Aesthetic Care
06.2021 - 08.2022

Associate of Arts - Psychology

Marshall University

High School Diploma -

Spring Valley High School

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