Author/Illustrator
KRISTEN JENSEN
Author/Illustrator
South Ogden,UT
Summary
Dynamic cashier with proven expertise at Deseret Book, excelling in cash register operation and customer relations. Recognized for enhancing customer satisfaction through efficient transactions and resolving complaints. Skilled in money handling and building lasting relationships, contributing to increased repeat business and store success. Committed to maintaining high standards of service and cleanliness.
Overview
2
2
years of professional experience
Work History
Cashier
Deseret Book
11.2024 - 11.2024
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Restocked and organized merchandise in front lanes.
Cashier
Torrid Clothing Store
03.2023 - 03.2023
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Answered questions about store policies and addressed customer concerns.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Deseret Industries
06.2022 - 06.2022
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
Education
N/A - General Education
Utah State University
Logan, UTHigh School Diploma - General Studies
Union High School
Roosevelt, UT05.1992
Skills
Till counting
Customer assistance
Written and verbal communication
Cash register operation
Money handling
Point of sale operation
Guest inquiries
Drawer management
Refunds and exchanges
Product restocking
Currency counting
Cash drawer management
Identification checks
Time management skills
Cleaning and sanitizing
Product knowledge
Customer Relations
Basic math skills
Sales expertise
Refund handling
Store merchandise stocking
Interests
Timeline
Cashier
Deseret Book
11.2024 - 11.2024
Cashier
Torrid Clothing Store
03.2023 - 03.2023
Cashier
Deseret Industries
06.2022 - 06.2022
N/A - General Education
Utah State University
High School Diploma - General Studies
Union High School