Kristen Johnson
Kerrville,TX
Summary
Committed and hard working Job seeker with a positive attitude. Having experience with providing quality care for animals. I am reliable and possesses excellent communication and customer service skills.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
China Town
08.2022 - 03.2024
- Directed daily operations, including opening/closing procedures, inventory management, and cash handling to ensure efficient service.
- Maintained a high level of customer satisfaction by addressing complaints and resolving issues promptly.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Kennel Technician
Dachshund Dude Ranch
05.2017 - 07.2022
- Animal Care:
- Provide daily care to animals, including feeding, watering, and administering medications as needed.
Monitor animal health and behavior, reporting any concerns to veterinarians or supervisors.
Clean and sanitize kennels, cages, and other areas to maintain a safe and hygienic environment.
- Exercise and Socialization:
- Ensure that animals receive regular exercise through walks, playtime, and other activities.
Socialize animals to help reduce stress and encourage positive behaviors.
- Record Keeping
- Maintain detailed records of each animal's care, including feeding schedules, medical treatments, and behavioral notes.
Update files and communicate with pet owners or other staff members regarding the animals' needs.
- Team Collaboration:
- Work closely with other staff to ensure the best possible care for the animals.
Participate in meetings and contribute to the continuous improvement of the kennel's operations.
Education
High School Diploma -
Bandera High School
Bandera, TX05.2013
Skills
- Animal Handling: Skilled in safely handling a variety of animals, including dogs, and other small mammals
- Attention to Detail: Thorough in maintaining cleanliness and accurately recording animal care information
- Communication: Effective in communicating with staff, ensuring clear understanding of animals’ needs
- Physical Stamina: Capable of handling the physical demands of the job, such as lifting, walking, and cleaning
- Customer Service: Skilled in building positive relationships with customers
Timeline
Restaurant Manager
China Town
08.2022 - 03.2024
Kennel Technician
Dachshund Dude Ranch
05.2017 - 07.2022
High School Diploma -
Bandera High School
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