Kristen Knox
Douglasville,GA
Summary
Motivated Cashier Team Lead with years of experience training and encouraging new hires in busy retail locations. Proficient in break scheduling and task delegation. Comfortable handling customer-oriented or employee-instigated issues using soothing nature that prevents escalation.
Overview
6
6
years of professional experience
Work History
Lead Cashier
Aldi
12.2021 - 12.2024
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- In charge of opening and/or closing the store
Receptionist
Alabama Teen Challenge
04.2020 - 10.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Interviewer
New South Research
06.2020 - 09.2021
- Conducted interviews with participants to assess eligibility.
- Conducted phone and video interviews to assess candidates based in remote locations.
- Maintained accurate records of interview outcomes, ensuring timely follow-up and feedback to candidates.
- Increased candidate engagement by conducting thorough and personable interviews.
House Cleaner
Cleaning With A Cause
04.2019 - 03.2020
- Disinfected and mopped bathrooms to keep houses sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Caterer
Atlanta's Finest Catering
11.2018 - 04.2019
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
Education
High School Diploma -
Chapel Hill Highschool
Douglasville, GA05-2011
Skills
- Training and coaching
- Customer assistance
- Training and mentoring
- Point of sale operation
Timeline
Lead Cashier
Aldi
12.2021 - 12.2024
Interviewer
New South Research
06.2020 - 09.2021
Receptionist
Alabama Teen Challenge
04.2020 - 10.2021
House Cleaner
Cleaning With A Cause
04.2019 - 03.2020
Caterer
Atlanta's Finest Catering
11.2018 - 04.2019
High School Diploma -
Chapel Hill Highschool
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