Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Human Resource position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Assistant financial aid counselor
Johnson University
08.2022 - Current
Serves as primary point of contact for current and prospective students
Counsels and advises students about financial aid eligibility, application procedures, aid programs, costs, and indebtedness
Oversees the packaging of federal grants, federal loans, and Johnson scholarships to students within designated advising groups
Conducts verification review for selected students according to federal regulations
Utilizes enhanced internal and external communication systems to inform students and parents about financial aid awards and the department’s policies and procedures
Ensures compliance with all financial aid policies, procedures, and regulations when reviewing financial aid applications; exercises judgment when interpreting Federal and State regulations for specific student situations
Knowledge of Federal Title IV awards and regulations as well as FERPA.
Student financial services coordinator
Johnson University
02.2022 - 08.2022
Served as primary point of contact in the financial aid office for current and prospective students and/or parents
Responsible for work study oversight and management
Responsible for main line of communication within the office such as answering phones, responding to emails, greeting walk-in students and or parents
Assisted the Admissions department with new student visits
Used clear and understandable communication with students, parents, and potential students regarding financial aid awards, and student’s account
Utilized enhanced internal and external communication systems to inform students and parents about financial aid awards
Assisted team members to enable the success of the department and meet department goals
Knowledge of Federal Title IV awards and regulations as well as FERPA
Performed other duties as assigned.
Ph.D. program coordinator
Johnson University
06.2021 - 02.2022
Assisted Program Director and faculty with administrative tasks
Assisted in planning and executing conference-type event for faculty and students
Facilitated meetings via Zoom
Completed credit card reconciliation monthly
Created purchase order requests to purchase supplies and other items requested for program
Corresponded with faculty, staff, and students via phone and email.
Lead teller
Home Federal Bank of Tennessee
08.2015 - 06.2021
Aided in account services to customers such as deposits, withdrawals, and payments
Advised customers in meeting their financial goals
Secured confidential information and records using the highest of standards
Served as a role model for other tells on the team in providing an excellent experience for customers
Balanced daily cash deposits and bank vault inventory.
Administrative assistant
Seymour Volunteer Fire Department
03.2015 - 07.2015
Performed general receptionist tasks such as answering phones, relaying messages, and greeting visitors
Assisted officers with projects and events such as the 1st Annual SVFD Rookie Graduation and the 2015 Board Member Election
Maintained accurate records of all incident reports in database.
Financial aid clerk
Johnson University
08.2011 - 04.2015
Supervised projects assigned by the Financial Aid Director and Counselors
Performed general office tasks, including answering phones and general questions, filing and distributing mail
Assisted parents and students with financial accounts in a timely and efficient manner.
Office assistant intern
Sammamish Bible Camp
06.2014 - 08.2014
Performed office tasks while providing excellent customer service
Delivered mail and packages to campers and summer staff
Organized and maintained summer program paperwork, payment transactions and records
Responsible for prompt and efficient distribution of all donor letters.
Chiropractic assistant
Jerviss Family Chiropractic
09.2010 - 01.2011
Scheduled and communicated with patients regarding appointments while providing excellent customer service
Maintained all patient and payment records and ensured accuracy
Performed all general receptionist and office tasks in a fast-paced office environment.
Education
Master of Business Administrations - Human Resource Management
Johnson University
Knoxville
12.2023
B.S. in Management of Nonprofit Organizations -
Johnson University
04.2015
High School diploma -
Seymour High School
05.2011
Skills
Quick learner
Detail orientated
Strong critical thinking skills
Team player
Efficient time management skills
Empathy and understanding
Active listening
Attention to detail
Time management
Conflict resolution
Computer literacy
Clerical Skills
Volunteer Experience
Seymour Heights Christian Church, 01/01/2012, 05/01/2021, Student Adult Leader, Mentoring students through their walk with Christ while building long lasting relationships
Facilitating small group time, youth activities, and large events
Timeline
Assistant financial aid counselor
Johnson University
08.2022 - Current
Student financial services coordinator
Johnson University
02.2022 - 08.2022
Ph.D. program coordinator
Johnson University
06.2021 - 02.2022
Lead teller
Home Federal Bank of Tennessee
08.2015 - 06.2021
Administrative assistant
Seymour Volunteer Fire Department
03.2015 - 07.2015
Office assistant intern
Sammamish Bible Camp
06.2014 - 08.2014
Financial aid clerk
Johnson University
08.2011 - 04.2015
Chiropractic assistant
Jerviss Family Chiropractic
09.2010 - 01.2011
Master of Business Administrations - Human Resource Management
Johnson University
B.S. in Management of Nonprofit Organizations -
Johnson University
High School diploma -
Seymour High School
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