Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Kristen Loft

Seymour,Tennessee

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Human Resource position. Ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Assistant financial aid counselor

Johnson University
08.2022 - Current
  • Serves as primary point of contact for current and prospective students
  • Counsels and advises students about financial aid eligibility, application procedures, aid programs, costs, and indebtedness
  • Oversees the packaging of federal grants, federal loans, and Johnson scholarships to students within designated advising groups
  • Conducts verification review for selected students according to federal regulations
  • Utilizes enhanced internal and external communication systems to inform students and parents about financial aid awards and the department’s policies and procedures
  • Ensures compliance with all financial aid policies, procedures, and regulations when reviewing financial aid applications; exercises judgment when interpreting Federal and State regulations for specific student situations
  • Knowledge of Federal Title IV awards and regulations as well as FERPA.

Student financial services coordinator

Johnson University
02.2022 - 08.2022
  • Served as primary point of contact in the financial aid office for current and prospective students and/or parents
  • Responsible for work study oversight and management
  • Responsible for main line of communication within the office such as answering phones, responding to emails, greeting walk-in students and or parents
  • Assisted the Admissions department with new student visits
  • Used clear and understandable communication with students, parents, and potential students regarding financial aid awards, and student’s account
  • Utilized enhanced internal and external communication systems to inform students and parents about financial aid awards
  • Assisted team members to enable the success of the department and meet department goals
  • Knowledge of Federal Title IV awards and regulations as well as FERPA
  • Performed other duties as assigned.

Ph.D. program coordinator

Johnson University
06.2021 - 02.2022
  • Assisted Program Director and faculty with administrative tasks
  • Assisted in planning and executing conference-type event for faculty and students
  • Facilitated meetings via Zoom
  • Completed credit card reconciliation monthly
  • Created purchase order requests to purchase supplies and other items requested for program
  • Corresponded with faculty, staff, and students via phone and email.

Lead teller

Home Federal Bank of Tennessee
08.2015 - 06.2021
  • Aided in account services to customers such as deposits, withdrawals, and payments
  • Advised customers in meeting their financial goals
  • Secured confidential information and records using the highest of standards
  • Served as a role model for other tells on the team in providing an excellent experience for customers
  • Balanced daily cash deposits and bank vault inventory.

Administrative assistant

Seymour Volunteer Fire Department
03.2015 - 07.2015
  • Performed general receptionist tasks such as answering phones, relaying messages, and greeting visitors
  • Assisted officers with projects and events such as the 1st Annual SVFD Rookie Graduation and the 2015 Board Member Election
  • Maintained accurate records of all incident reports in database.

Financial aid clerk

Johnson University
08.2011 - 04.2015
  • Supervised projects assigned by the Financial Aid Director and Counselors
  • Performed general office tasks, including answering phones and general questions, filing and distributing mail
  • Assisted parents and students with financial accounts in a timely and efficient manner.

Office assistant intern

Sammamish Bible Camp
06.2014 - 08.2014
  • Performed office tasks while providing excellent customer service
  • Delivered mail and packages to campers and summer staff
  • Organized and maintained summer program paperwork, payment transactions and records
  • Responsible for prompt and efficient distribution of all donor letters.

Chiropractic assistant

Jerviss Family Chiropractic
09.2010 - 01.2011
  • Scheduled and communicated with patients regarding appointments while providing excellent customer service
  • Maintained all patient and payment records and ensured accuracy
  • Performed all general receptionist and office tasks in a fast-paced office environment.

Education

Master of Business Administrations - Human Resource Management

Johnson University
Knoxville
12.2023

B.S. in Management of Nonprofit Organizations -

Johnson University
04.2015

High School diploma -

Seymour High School
05.2011

Skills

  • Quick learner
  • Detail orientated
  • Strong critical thinking skills
  • Team player
  • Efficient time management skills
  • Empathy and understanding
  • Active listening
  • Attention to detail
  • Time management
  • Conflict resolution
  • Computer literacy
  • Clerical Skills

Volunteer Experience

Seymour Heights Christian Church, 01/01/2012, 05/01/2021, Student Adult Leader, Mentoring students through their walk with Christ while building long lasting relationships Facilitating small group time, youth activities, and large events

Timeline

Assistant financial aid counselor

Johnson University
08.2022 - Current

Student financial services coordinator

Johnson University
02.2022 - 08.2022

Ph.D. program coordinator

Johnson University
06.2021 - 02.2022

Lead teller

Home Federal Bank of Tennessee
08.2015 - 06.2021

Administrative assistant

Seymour Volunteer Fire Department
03.2015 - 07.2015

Office assistant intern

Sammamish Bible Camp
06.2014 - 08.2014

Financial aid clerk

Johnson University
08.2011 - 04.2015

Chiropractic assistant

Jerviss Family Chiropractic
09.2010 - 01.2011

Master of Business Administrations - Human Resource Management

Johnson University

B.S. in Management of Nonprofit Organizations -

Johnson University

High School diploma -

Seymour High School
Kristen Loft