Kristen Malone
Imperial,Nebraska
Summary
Strategic professional with a strong background in franchise growth, territory market analysis, and commercial real estate. Known for building stakeholder relationships, coordinating launch activities, and improving profitability through data-driven decisions.
Overview
14
14
years of professional experience
Work History
Director of Franchise Development
Xtra Pickle, LLC
Imperial, Nebraska
09.2024 - Current
- Prospected and secured properties for store-front restaurants, coordinated construction phases and successfully launched new restaurant grand openings.
- Assisted territory planning and market research for fast food franchise growth, focusing on rural markets.
- Researched industry trends to develop innovative strategies that enhanced profitability.
- Prepared business plans, financial projections, and legal documents for franchise activities.
- Organized marketing campaigns aimed at increasing brand awareness among potential customers.
- Maintained communication with corporate headquarters on active franchising projects and initiatives.
- Prepared reports tracking progress toward short-term goals and long-term objectives.
Commercial Property Manager
Broadway Office Park
Imperial, Nebraska
01.2023 - Current
- Direct sales and marketing plans to maximize rental income and increase occupancy rates.
- Developed strategies for increasing occupancy rates at vacant properties through targeted advertising campaigns.
- Conducted market research to determine competitive rental rates for commercial properties.
- Managed tenant relations at Broadway Office Park and resolved service requests.
- Oversaw rent collection, billing, and account follow-up.
- Monitored cash flow of multiple properties while staying within budget constraints.
- Developed budgets, monitored expenses, and prepared financial reports for each property under management.
- Provided guidance on how to maximize return on investment from commercial real estate holdings.
- Ensured adherence to all applicable zoning laws and building codes when making improvements or renovations to existing structures.
Property Manager
Bayer Realty
Las Vegas
09.2012 - 05.2021
- Supported Bayer Realty property operations and tenant communication.
- Assisted with maintenance requests, repairs, and vendor scheduling.
- Completed lease agreements, renewals, and rental paperwork.
- Performed property inspections and recorded unit conditions.
- Addressed tenant concerns and escalated service issues as needed.
- Tracked lease compliance and property policy adherence.
- Routinely inspected properties to spot deficiencies and arrange repairs.
- Kept accurate records for rent collections, security deposits, and other income sources.
- Reviewed rental applications, completed background checks, and approved or denied tenants based on set criteria.
- Carried out periodic property inspections to confirm safety rule and tenant requirement compliance.
- Prepared monthly reports covering financial performance, revenue growth, and expenses.
- Negotiated leases, rental agreements, and related property management contracts.
- Coordinated with vendors for repairs, renovations, and landscaping services.
- Built strong working relationships with owners and tenants to reduce issues for both parties.
- Set tenant relation policies and enforced property rules and regulations.
- Advised owners on improvements or investments that could raise property value.
- Built marketing plans to promote vacant units through online listings and print ads.
- Applied cost-cutting measures when appropriate to lower overhead without lowering quality standards.
- Tracked market trends to support competitive pricing for managed units.
- Attended industry conferences and events to stay current on new property management technologies.
- Improved event space quality by working with construction crews and contractors on maintenance and repairs.
Education
Marketing PR & Project Management
Nebraska Wesleyan University
Lincoln, NESkills
- Franchise development
- Franchise growth
- Operations oversight
- Stakeholder engagement
- Territory market analysis
- Market development
- Financial analysis
- Budget administration
- Lease negotiation
- Operations management
- Strategic thinking
- Franchise operations
Timeline
Director of Franchise Development
Xtra Pickle, LLC
09.2024 - Current
Commercial Property Manager
Broadway Office Park
01.2023 - Current
Property Manager
Bayer Realty
09.2012 - 05.2021
Marketing PR & Project Management
Nebraska Wesleyan University