Kristen McEwen
Scottsdale,AZ
Summary
. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
4
4
years of professional experience
Work History
Bartender
Yul’s
04.2022 - 08.2022
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Server
Captain AL’s
01.2022 - 04.2022
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Served food and beverages promptly with focused attention to customer needs.
Customer Service
Hi-life Smoke and Vapor
12.2018 - 10.2019
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Server
El Chameleon
02.2018 - 07.2018
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Education
GED -
Rio Salado
Psychology
Scottsdale Community College
Bartending Certification - undefined
ABC Bartending School
Skills
- Guest Satisfaction
- Custom Drink Preparation
- Cash Register Operation
- Food Preparation and Safety
- Stocking and Replenishing
- Menu Memorization
- Dining Customer Service
- Suggestive Selling
Timeline
Bartender
Yul’s
04.2022 - 08.2022
Server
Captain AL’s
01.2022 - 04.2022
Customer Service
Hi-life Smoke and Vapor
12.2018 - 10.2019
Server
El Chameleon
02.2018 - 07.2018
GED -
Rio Salado
Psychology
Scottsdale Community College
Bartending Certification - undefined
ABC Bartending School