Follow up on rejected claims, run aging reports for patients and insurance to identify accounts and claims that require follow up, billing outpatient clinic and outpatient testing from local hospitals, and payment posting.
Store Manager
Signet Jewelers
05.2014 - 10.2017
Responsible for the overall operations of the store including but not limited to: recruiting and hiring, training new and tenured employees, meeting sales goals on a personal and store level, and representing the store in conference calls and training meetings
Jeweler
Marquirettes Exquisite Jewelry
11.2012 - 05.2014
Assembled custom made pieces, ring sizing, changed watch batteries, rhodium plating, bought gold, and operated Rofin Laser Welder
Jeweler
Davis Fine Jewelry and Repair
08.2009 - 11.2012
Repaired gold and silver jewelry, ring sizing, setting diamonds and other stones, changed watch batteries, operated Rofin Laser Welder, operated Roland JWX-10, casting gold and silver jewelry, rhodium plating, and buying gold
Donor Development Associate
Edmundite Missions
06.2009 - 02.2011
Answered a multi-line phone system, answered questions and fulfilled donors’ requests via e-mail, wrote “thank you” letters, processed mail, kept records, operated company software, and other various office related projects
Receptionist
Ray Davis & Company
06.2008 - 04.2009
Answered customers’ calls requesting service and/or supplies, ran daily reports, worked closely with management and co-workers to ensure customer satisfaction, balanced a cash drawer, entered payments made deposits, and received and entered inventory
Customer Support Representative
Berney Office Solutions
12.2007 - 06.2008
Answered customers’ calls requesting service and/or supplies, ran daily reports, dispatched 40+ technicians for Alabama and adjoining states, worked closely with management and co-workers to ensure customer satisfaction, and helped in warehouse after hours and weekends when needed
Clinic Coordinator
Montgomery Pulmonary Consultants
Oversees the overall operation of the clinic, assists in hiring and training new staff members, inpatient and outpatient billing and rejections, scheduling appointments and outpatient procedures at outside facilities
Sales Associate
Marquirettes Exquisite Jewelry
Assisted customers with questions and purchases, opening and closing store
Sales Associate
Davis Fine Jewelry and Repair
Assisted customers with questions and purchases, opening and closing store, balanced cash drawer, ran daily reports, and answered multi-line phone system