Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Kristen Paolino

Summary

Experienced customer service professional with a strong background in retail and education, skilled in building rapport with diverse groups. Dedicated problem solver, with a positive attitude and eager to leverage skills as a leader to drive success in dynamic environments.

Overview

13
13
years of professional experience

Work History

Assistant Manager

Athleta
Southbury, Connecticut
07.2021 - 08.2025
  • Assisted in managing daily store operations, including inventory upkeep, sales reporting, and KPI tracking
  • Supported sales initiatives through engagement and excellent customer service
  • Attend weekly or monthly district-wide meetings to develop innovative marketing strategies to increase customer retention
  • Coordinate staffing and scheduling of associates, onboard and train new hires, and establish a work culture focused on inclusion, and outstanding customer service
  • Collaborate with department managers to improve visual merchandising to meet company demands

Permanent Building Substitute Teacher

Town of Stratford
Stratford, Connecticut
10.2018 - 09.2019
  • Supervised classroom activities and maintained a positive learning environment for grades K-6.
  • Collaborated with teachers to implement lesson plans and instructional strategies
  • Managed classroom behavior using established rules and procedures for discipline.
  • Provided individualized instruction to meet the needs of all learners, and held smaller study groups for learners with extra accommodations.

Early Childhood Educator

ABCD
Bridgeport, Connecticut
04.2017 - 05.2018
  • Developed engaging lesson plans for diverse groups of children, aged 3-6.
  • Implemented age-appropriate activities that promote learning, as well as physical, social, and emotional development.
  • Fostered positive relationships with parents and guardians to encourage collaboration. Used a translator when a parent or guardian whose first language was not English.
  • Maintained daily records of individual activities, behaviors, meals and naps and assessed their progress and development.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Customized individual education plans (IEPs) for every student, and evaluated and assessed each child's strengths and weaknesses.

English as a Second Language Teacher

Anuban Phrae
Phrae, Thailand
10.2015 - 01.2017
  • Developed and prepared lesson plans and handouts on the fundamentals of the English language for classrooms of 20 to 40 students.
  • Facilitated interactive classroom activities to enhance language acquisition skills
  • Organized cultural exchange events to promote language practice and immersion
  • Provided necessary encouragement and support within a vibrant, safe, and loving classroom environment
  • Created opportunities for adult students to actively engage with one another in small and large group interactive learning sessions

Administrative Assistant

Drinks Unlimited
Wilton, Connecticut
11.2012 - 12.2013
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars
  • Handled incoming phone calls and emails, and provided customers and potential partners with detailed information about the company's products and services
  • Processed payment invoices, and carefully prepared our products to be packaged and shipped out

Education

TEFL -

Sacred Heart University
Fairfield, CT
10-2015

Bachelor of Arts - Human Development, Psychology, History

University of Connecticut
Storrs, CT

Some College (No Degree) - History

Palazzo Rucellai
Florence, Italy

Skills

  • Team leadership
  • Effective communication
  • Adaptability and flexibility
  • Staff training and development
  • Advanced Microsoft Office expertise
  • CPR certified, mandated reporter

Affiliations

  • Passionate world traveler. Traveled to more than 50 countries.
  • Coaching and joining co-ed sports teams in my community.

Languages

Spanish
Limited
Italian
Limited

References

References available upon request.

Timeline

Assistant Manager

Athleta
07.2021 - 08.2025

Permanent Building Substitute Teacher

Town of Stratford
10.2018 - 09.2019

Early Childhood Educator

ABCD
04.2017 - 05.2018

English as a Second Language Teacher

Anuban Phrae
10.2015 - 01.2017

Administrative Assistant

Drinks Unlimited
11.2012 - 12.2013

TEFL -

Sacred Heart University

Bachelor of Arts - Human Development, Psychology, History

University of Connecticut

Some College (No Degree) - History

Palazzo Rucellai

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