KRISTEN PRICE
Lincolnton,NC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Reliable [Job Title] with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing skills.
Overview
28
28
years of professional experience
6
6
years of post-secondary education
Work History
Administrative Assistant
Lowes
Lincolnton, NC
03.2015 - Current
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Booked airfare, hotel and ground transportation to coordinate office travel.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
Front Desk Cashier/Relief Night Auditor
GOLD COAST HOTEL AND CASINO
Las Vegas, NV
02.2014 - 07.2014
- Check in/Out guests and handle and discrepancies with their stay B Night Auditor: Balanced reports and ensured all work was completed correctly
Front Desk Supervisor/Trainer
Primm Valley Resorts
03.2013 - 02.2014
- Train new front desk employees on how to use LMS and to follow hotel policies and procedures
- Handle guest complaints
- Supervise employee’s at all three properties.
Application Support Specialist
Agilysys Inc
09.2007 - 03.2012
- TROUBLESHOOT AND TEST SOFTWARE ISSUES FOR LMS RELATED AND VISUAL ONE PRODUCTS
- MAINTAIN AND INSTALL VPN SOFTWARE FOR CONNECTION TO CLIENT NETWORKS FOR SUPPORT
- TRAINING NEW EMPLOYEES
FRONT OFFICE MANAGER
SAM’S TOWN HOTEL & GAMBLING HALL
LAS VEGAS, NV
12.2005 - 09.2007
- HIRING & TRAINING OF NEW EMPLOYEES ..PAYROLL/KRONOS ...EMPLOYEE COUNSELING AND REVIEWS
- RESOLVE CUSTOMER COMPLAINTS
- MAINTAIN OCCUPANCY
- BUDGETING
- CUSTOMER SERVICE
- PROFIT AND LOSS STATEMENTS
LEAD FRONT DESK CLERK
SAM’S TOWN HOTEL & GAMBLING HALL
LAS VEGAS, NV
09.2004 - 12.2005
- CHECK IN & CHECK OUT ...CLERK REVIEWS ...OVERSEEING FRONT DESK CLERKS ...COUNSELING NOTICES
STARDUST HOTEL AND CASINO
LAS VEGAS, NV
11.1992 - 09.2004
Education
High School Diploma -
Chaparral High School
Las Vegas, NV 09.1985 - 06.1989
Associate of Applied Science - Information Technology
Gaston College
Dallas, NC 02.2020 - Current
Skills
Software / Computer ExperienceLMS Property Mgmt SystemVISUAL ONEKRONOS Payroll SystemHEAT Call Tracking ApplicationOutlookExcelWord
Project Management
Performance improvement
Accomplishments
- Responsibilities: ...HIRING NEW EMPLOYEES ..TERMINATING EMPLOYEES .
- FRONT DESK, BELLDESK, VIP DESK, AND POOL ....SCHEDULING ...PAYROLL ...GUEST COMPLAINTS AND COMMENTS ...INVENTORY CONTROL ...PROFIT AND LOSS STATEMENTS
Timeline
Associate of Applied Science - Information Technology
Gaston College
02.2020 - Current
Administrative Assistant
Lowes
03.2015 - Current
Front Desk Cashier/Relief Night Auditor
GOLD COAST HOTEL AND CASINO
02.2014 - 07.2014
Front Desk Supervisor/Trainer
Primm Valley Resorts
03.2013 - 02.2014
Application Support Specialist
Agilysys Inc
09.2007 - 03.2012
FRONT OFFICE MANAGER
SAM’S TOWN HOTEL & GAMBLING HALL
12.2005 - 09.2007
LEAD FRONT DESK CLERK
SAM’S TOWN HOTEL & GAMBLING HALL
09.2004 - 12.2005
STARDUST HOTEL AND CASINO
11.1992 - 09.2004
High School Diploma -
Chaparral High School
09.1985 - 06.1989