KRISTEN PRINCE
Indianapolis,IN
Summary
Senior strategic partner manager specializing in developing and executing impactful go-to-market strategies within the SaaS technology and hospitality sectors. Proven expertise in managing partnership lifecycles, negotiating complex agreements, and leveraging analytics to drive business results. Effective collaborator with a strong record of advising senior stakeholders and aligning teams to enhance partnership networks in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Senior Strategic Partnerships Manager
MarketMan
Remote, IN
04.2024 - Current
- Directed and scaled portfolio of strategic SaaS marketplace technology partnerships in hospitality and commerce, enhancing ongoing operations and driving sustained business impact.
- Led cross-functional teams across product, sales, finance, legal, and marketing to align strategic priorities and ensure timely partner launches.
- Extracted and analyzed performance metrics to conduct regular business reviews, providing actionable insights for leadership decisions.
- Built strategic business cases and structured executive presentation decks to educate external partners on co-marketing assets and mutual objectives.
- Served as primary point of contact and brand ambassador at major industry trade shows and executive partner events, strengthening external relationships.
Elite Sales Specialist & Partnerships Manager
BentoBox/Fiserv
Remote, IN
08.2021 - 04.2024
- Managed and expanded high-value portfolio of hospitality and commerce tech partners, enhancing long-term portfolio value.
- Built trusted relationships with C-suite executives, conducting tailored solution demos and strategic presentations.
- Collaborated with cross-functional ops, sales, and product teams to resolve escalations and improve overall partner performance.
- Represented the brand at key industry events to build strategic alignment within the broader hospitality tech network.
Territory Sales Manager
Performance Food Group
Indianapolis, IN
08.2019 - 08.2021
- Grew high-revenue territory by fostering strong relationships with independent and regional hospitality owners.
- Partnered with major national brands to enhance revenue through strategic product placements in key accounts.
- Oversaw complex vendor agreements, leveraging market insights to boost margin growth.
Sales & Customer Success Manager
Broad Ripple Party Bus
Indianapolis, IN
08.2014 - 08.2019
- Owned end-to-end client engagement and account management for hospitality and group travel experiences.
- Designed customized contract structures and pricing strategies to enhance profitability and partner retention.
- Managed operational logistics for multiple large-scale travel events, ensuring high customer satisfaction standards.
Chef & Culinary Operations Manager
South Madison Community School Corporation
Pendleton, IN
08.2010 - 07.2014
- Directed daily culinary operations across six schools, leading 50+ employees to uphold operational standards.
- Spearheaded rollout of new nutrition software and POS systems, overseeing staff training to modernize workflows.
- Managed vendor relationships to secure competitive bids and pricing agreements, optimizing supply chain efficiency.
Education
Bachelor of Science - Culinary Nutrition
Johnson & Wales University
Providence, RI01-2004
Associate of Science - Culinary Arts
Johnson & Wales University
Providence01-2002
Culinary Arts & Nutrition
Suan Dusit International Culinary School
Bangkok, ThailandCulinary Arts & Nutrition
At-Sunrice GlobalChef Academy
SingaporeSkills
- Go-to-market strategy and co-marketing
- Partner enablement
- Strategic negotiations
- Portfolio management
- Data-driven account management
- Brand partnership development
- B2B growth and partnerships
- Cross-functional collaboration
- Commercial strategy and contract execution
- Executive relationship management
- Partner ecosystem development
- CRM and sales tools (Salesforce, Outreach, SalesLoft, Gong, Clari)
- Product management
- Performance metrics
- Sales strategy development
Timeline
Senior Strategic Partnerships Manager
MarketMan
04.2024 - Current
Elite Sales Specialist & Partnerships Manager
BentoBox/Fiserv
08.2021 - 04.2024
Territory Sales Manager
Performance Food Group
08.2019 - 08.2021
Sales & Customer Success Manager
Broad Ripple Party Bus
08.2014 - 08.2019
Chef & Culinary Operations Manager
South Madison Community School Corporation
08.2010 - 07.2014
Bachelor of Science - Culinary Nutrition
Johnson & Wales University
Associate of Science - Culinary Arts
Johnson & Wales University
Culinary Arts & Nutrition
Suan Dusit International Culinary School
Culinary Arts & Nutrition
At-Sunrice GlobalChef Academy