Kristen Rials
Samson,AL
Summary
Conscientious Medical Office Assistant known for high productivity and efficient task completion. Skilled in patient scheduling, medical billing, and electronic health records management. Excel at communication, problem-solving, and time management, ensuring smooth office operations and positive patient experiences.
Overview
15
15
years of professional experience
Work History
Medical Office Assistant
Southern Bone & Joint
Enterprise, Alabama
06.2004 - 08.2019
- Greeted patients and visitors in a professional and friendly manner.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Collected payments from patients for services rendered.
- Verified insurance coverage for each patient visit.
- Prepared patient charts prior to each appointment.
- Assisted physicians during examinations by providing instruments and supplies as needed.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Processed referrals for specialist visits or diagnostic tests.
- Communicated effectively with other healthcare staff members regarding patient care plans.
- Maintained a clean work environment by adhering to infection control protocols.
- Assisted with referrals and prepared medical records for patients.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Maintained confidentiality of records relating to clients' treatment
- Completed and safeguarded medical records, securing patient information to maintain confidentiality.
- Maintained smooth flow of examinations to keep appointments on schedule.
- Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
Education
High School Diploma -
Chicago School Of Correspondence
Chicago, IL07-1991
Skills
- Medical software applications
- Payment collection and processing
- Healthcare coding
- Insurance billing procedures
- Billing and coding
- Clinical and administrative support
- Healthcare coding competency
Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Medical Office Assistant
Southern Bone & Joint
06.2004 - 08.2019
High School Diploma -
Chicago School Of Correspondence
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