Kristen Roberts
Lake City
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
Work History
Medical Assistant
Next Medical Fl
Lake City
09.2022 - Current
- Front desk - greeting patients, checking them in/out, and managing phone calls efficiently
- Assisted with administrative tasks such as filing documents or processing paperwork
- Participated in staff meetings to discuss updates on policies or changes in Healthcare regulations
- Filing documents or processing paperwork
- Scheduled appointments for patients
- Provided exceptional customer service to patients by addressing inquiries concerns promptly and professionally
- Managed patients medical records by documenting information in electronic health records system
- Prepared examination rooms by ensuring cleanliness and stocking supplies
- Physical exams on patients
- Assisted physician in patient examinations and treatments
- Took vital signs
- Aided in training new medical assistants on office protocols
- Maintained a clean and organized work area to ensure safety and efficiency in daily operations
- Managed multiple tasks while maintaining attention to detail and accuracy
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Organized charts, documents and supplies to maintain team productivity.
Shipping/Receiving Manager
1st Class Medical
Lake City
09.2017 - 03.2022
- I would receive and ship portable oxygen concentrators
- worked with UPS worldship and USPS.
- I used quickbooks, Google documents and spreadsheets
- Great typing skills.
- Managed shipping and receiving operations, ensuring accurate and timely processing of all incoming and outgoing shipments
- Trained new employees on proper shipping procedures, safety protocols, and equipment operation
- Implemented a system for tracking return merchandise authorizations (RMAs) to streamline the returns process
- Clean and organize my workspace after done with all tasks
Bakery Clerk/Childcare Worker
Castle Hill Academy
Lake City
01.2015 - 03.2019
- Prepared and cooked a variety of dishes, ensuring high quality and presentation standards
- Followed recipes and portion control guidelines to deliver nutritional meals
- Maintained a clean and organized work area, adhering to sanitation regulations
- Order and stocking food order
- Take care of all age groups of kids
- Help put them down for naps (if they were in the age group that required one)
- Daily activities with the children
- Keep track of what they ate, drank and potty
Bakery Clerk
Publix
Lake City
10.2007 - 01.2011
- Greet customers with a smiling face
- Answer phone calls to take orders or answer any questions customer may have
- Decorate cakes/cupcakes/pies
- Take orders for bakery items
- Make labels for bakery items
- Slice bread and package for the shelf
- Restock shelves
- Clean/sanitize up after shift (sweeping/mopping, organize)
Education
GED -
Branford High School
Branford, FL05-2006
Skills
- Customer service
- Attention to detail
- Team collaboration
- Inventory management
- Office organization
- Effective communication
- Problem solving
- Time management
- HIPAA compliance
- Reliable team player
- Compassionate
- Data entry
- Computer skills
- Reliable
- Hard worker
Timeline
Medical Assistant
Next Medical Fl
09.2022 - Current
Shipping/Receiving Manager
1st Class Medical
09.2017 - 03.2022
Bakery Clerk/Childcare Worker
Castle Hill Academy
01.2015 - 03.2019
Bakery Clerk
Publix
10.2007 - 01.2011
GED -
Branford High School