Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Kristen Rohrbach

California,MO

Summary

Dynamic Level 1 Team Support Tech at WIPRO Infocrossing, skilled in medical coding and billing, and known for exceptional attention to detail. Successfully trained new hires, enhancing team productivity and ensuring regulatory compliance. Proven ability to manage claims processing under pressure while delivering outstanding customer service.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Level 1 Team Support Tech

WIPRO Infocrossing
Jefferson City, MO
07.2017 - Current
  • Assisted team members by addressing inquiries and providing guidance.
  • Managed prior authorizations for medications to ensure compliance.
  • Trained new hires on processes and systems to enhance productivity.
  • Utilized EMMIS for accurate claim information retrieval.

Education

Certificate - Medical Billing And Coding

DeVry University
Naperville, IL
12-2024

Skills

  • Medical coding and billing
  • Claims processing and insurance verification
  • Regulatory compliance
  • Attention to detail
  • Data entry
  • Customer service
  • Team training and supervision
  • Effective communication
  • Calm under pressure
  • Organizational skills

Certification

  • Medication Techician 03/28/2012
  • Insulin administration Trained 03/30/2012
  • Certified Professional Coder- Apprentice 05/2025

References

References available upon request.

Timeline

Level 1 Team Support Tech

WIPRO Infocrossing
07.2017 - Current

Certificate - Medical Billing And Coding

DeVry University

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