KRISTEN ROMO
Lodi,CA
Summary
Objective: My goal is to obtain a position that utilizes my experience, skills, and abilities to their full potential while offering the opportunity to continue to grow. Seeking to leverage strong organizational skills, leadership abilities, and commitment to excellence to support smooth daily operations and create positive experiences for clients and staff alike.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Wax Specialist
Waxbare
08.2025 - Current
- Delivered an exceptional wax experience to guests while educating them on the benefits of waxing.
- Participated in a high energy, face paced environment with many loyal/repeat guests.
- Used spreadsheets to track supplies
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Consistently met appointment scheduling requirements, ensuring timely services for all clients.
- Actively participated in team meetings, contributing valuable input towards improving the salon''s overall performance and client satisfaction.
- Managed front desk operations, providing exceptional customer service to clients and visitors.
Server/Host/Bartender
Seasons 52
01.2018 - 05.2025
- Voted top 5 server at Seasons 52 restaurant.
- As a host: Kept track of multiple orders, kept financial records, manages taking reservations and organizing up to 300 reservations per day, providing over the phone and in person customer service at the front of the restaurant, ensuring customer satisfaction.
- As a server: responsible for taking orders, running food/drinks to guests in a timely manner, ensuring my knowledge of fine wines and seasonal menus, curating a high-quality dining experience, cash handling, providing service to private parties, upholding high cleanliness standards within the restaurant.
- As a bartender: mixed, garnished and served a variety of cocktails, beers and wines at a faced-paced environment. Maintained a clean and organized bar area, ensuring compliance with health and safety regulations. Provided exceptional customer service by engaging with guest, taking orders, and making recommendations based on preferences.
Server
IHOP
01.2016 - 01.2019
- Voted top server in Sacramento for IHOP locations.
- Serving customers at an extremely high turnover rate, cash handling, providing service to large parties, managing high customer volumes of only walk ins, ensuring cleanliness standards were exceeded.
- Facilitated training for new employees; handled staff communication and customer complaints throughout the restaurant with the best customer service possible.
Education
Esthetics Training Program -
Federico Beauty Institute
06-2024
Sacramento City College
Sacramento, CA08-2016
High School Diploma -
Franklin High School
05-2016
Skills
- Reliable
- Fast Paced
- Organized
- Personable
- Quick Learner
- Detail Oriented
- Strong customer service
Certification
Esthetician License, 8/01/24
Timeline
Wax Specialist
Waxbare
08.2025 - Current
Server/Host/Bartender
Seasons 52
01.2018 - 05.2025
Server
IHOP
01.2016 - 01.2019
Esthetics Training Program -
Federico Beauty Institute
Sacramento City College
High School Diploma -
Franklin High School