BAILI KURTZ
Valley Center,CA
Summary
Outstanding interpersonal skills, training and development. Skilled problem solver with a strong work ethic and eagerness to learn new things. Eager to become a reliable and energetic new member of the SDGE team!
Overview
7
7
years of professional experience
Work History
Wax Specialist
European Wax Center
Escondido, CA
07.2021 - Current
- Maintained clean and sanitary workspace.
- Answered multi-line phone system and emails to schedule clients and consultations.
- Scheduled return clients and handled walk in customers daily.
- Trained new employees on wax technique and customer service skills
Assistant Manager of Operations
Pet Food Express
Long Beach, CA
06.2020 - 07.2021
- Ensured employees were helping customers on the floor to their fullest abilities
- Trained new employees on products and sales
- Reformed opening and closing duties; checking the deposits, making the schedule, emailing corporate with accurate sales report.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Wax Specialist
European Wax Center
Seal Beach, CA
08.2018 - 03.2020
- Provided guests with superior customer service and catered appointment to their specific needs
- Promoted salon-exclusive products to boost retail sales
- Scheduled guests and consultations by answering a multi-line phone system and sending emails
- Waxed
Esthetician
Perfect Balance
Lodi, CA
04.2016 - 07.2018
- Brought a positive energy into work every day and preformed great customer service interaction
- Aught clients how to apply makeup for specific looks they were desiring
- Preformed bridal makeup educated about skin care and made product recommendations for guests to take home
- Waxing, body wrap application, and scrubs were body treatments I performed
- Informed the supervisor about the need for supplies in order to keep the necessary items in stock.
Caretaker
Choices Transitional Services
Cameron Park, CA
12.2014 - 03.2016
- Assisted family members in planning healthy meals, purchasing ingredients, and preparing meals to ensure that clients received adequate nutrition
- Did laundry, dusting, dishwashing, and vacuuming, among other things
- Provided social support to individuals by transporting them to events and activities, as well as medical appointments and shopping trips.
Education
High School Diploma -
Liberty Ranch High School
Galt, CA2014
Esthetics
Federico Beauty Institute
Sacramento, CA04.2016
Skills
- Customer Service
- Originality and Creativity
- Team Leadership
- Employee Motivation
- Sales
- Multitasking and Prioritization
- Punctual and reliable
Timeline
Wax Specialist
European Wax Center
07.2021 - Current
Assistant Manager of Operations
Pet Food Express
06.2020 - 07.2021
Wax Specialist
European Wax Center
08.2018 - 03.2020
Esthetician
Perfect Balance
04.2016 - 07.2018
Caretaker
Choices Transitional Services
12.2014 - 03.2016
High School Diploma -
Liberty Ranch High School
Esthetics
Federico Beauty Institute