Summary
Overview
Work History
Education
Skills
Timeline
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Imaan Ebrahim

Houston,TX

Summary

Dynamic and adaptable Licensed Cosmetologist with a proven track record at Armstrong Mcall, excelling in client consultation and relationship building. Expert in hygiene practices and customer service, consistently enhancing client satisfaction and loyalty. Skilled in cash handling and workspace organization, demonstrating exceptional professionalism and ethics. Reliable with being on time and trusted to open and close facilities.

Overview

5
5
years of professional experience

Work History

Wax Specialist

Myself
05.2023 - Current
  • Developed strong client relationships through effective communication skills and empathetic listening during consultations.
  • Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
  • Maintained clean and sanitary workspace.
  • Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
  • Maintained strict adherence to sanitation guidelines, promoting a safe and hygienic environment.
  • Complied with state licensing regulations by maintaining required documentation and participating in continuing education courses as needed.

Sales Associate

Armstrong Mcall
01.2024 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Opened and closed facilities

Lead Teacher

The Goddard School of Dublin
03.2022 - 09.2023

Receptionist

Kangas Indoor Playcenter
02.2020 - 07.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct office
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Diploma -

Cypress Ridge High School
Houston, TX
06.2020

Skills

  • Strong customer service
  • Hygiene and Cleanliness
  • Client consultation
  • Professionalism and Ethics
  • Appointment Scheduling
  • Maintaining supplies
  • Sales and Upselling
  • Continuing education
  • Licensed Cosmetologist
  • Proper Sanitation Practices
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Social skills
  • Multitasking
  • Reliability
  • Excellent Communication
  • Clear Communication
  • Organizational Skills
  • Effective Communication
  • Cash Handling
  • Workspace Organization
  • Relationship building and management
  • Adaptable to Changing Client Needs
  • Creativity and Originality
  • Data Entry
  • Cash Register Operation

Timeline

Sales Associate

Armstrong Mcall
01.2024 - 07.2024

Wax Specialist

Myself
05.2023 - Current

Lead Teacher

The Goddard School of Dublin
03.2022 - 09.2023

Receptionist

Kangas Indoor Playcenter
02.2020 - 07.2020

Diploma -

Cypress Ridge High School

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Imaan Ebrahim