Kristen Stutts
Self
Manila,AR
35
years of professional experience
Dedicated Licensed Massage Therapist with expertise in treatment planning and clinical documentation. Specializes in enhancing patient outcomes through personalized care and effective communication. Proven ability to maintain session flow and ensure consistent care continuity.
Work History
Licensed Massage Therapist
12 Years 7 Months- Assessed client needs and developed customized treatment plans based on health history and session goals.
- Coordinated appointment scheduling and session flow to support efficient daily operations.
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Applied diverse massage modalities to reduce pain, improve mobility, and support recovery.
- Documented treatment notes, client progress, and contraindications for consistent care continuity.
- Maintained sanitation standards for tables, linens, and equipment between appointments.
- Educated clients on stretching, posture, and self-care techniques to extend treatment benefits.
Sales Associate
4 Years 6 Months- Met sales goals by recommending features, promotions, and value-added service options.
- Advised customers on wireless plans, devices, and accessories aligned with usage needs.
- Processed activations, upgrades, and account changes with accuracy in point-of-sale systems.
- Resolved billing, device, and service concerns while maintaining strong customer satisfaction.
Manager
6 Years- Directed daily store operations, ensuring smooth workflow, policy compliance, and consistent customer service.
- Supervised front-end and department teams, assigning tasks and reinforcing performance expectations.
- Trained associates on register procedures, merchandising standards, and loss prevention practices.
- Monitored inventory levels, coordinated replenishment, and reduced stockouts through proactive ordering.
- Scheduled staffing coverage, balancing labor needs with business demands and operational priorities.
- Resolved customer concerns promptly, maintaining service quality and protecting store reputation.
Physical Therapy Technician
2 Years 2 Months- Guided patients through supervised exercise programs while maintaining proper form and safety.
- Assisted therapists with patient setup, transfers, and positioning during rehabilitation activities.
- Transported patients between areas and coordinated smooth flow through therapy schedules.
- Documented patient progress notes and updated records with clear, timely information.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
Bank Teller
1 Year 9 Months- Processed deposits, withdrawals, transfers, and loan payments with accuracy and professionalism.
- Balanced cash drawer daily, reconciled discrepancies, and maintained tight control over currency.
- Verified customer identification, endorsed checks, and followed bank policies for secure transactions.
- Assisted customers with account inquiries, service requests, and basic online banking support.
Education
- Nursing
Licensed Massage Thearpy - Massage Therapy
Skills
Clinical documentation
Medical terminology knowledge
Client engagement
Work prioritization
Client-focused approach
Massage techniques
Holistic care approach
Customer relations
Work planning
Goal-oriented
Entrepreneurial mindset
Timeline
Licensed Massage Therapist
Self
03.2014 - CurrentRead More
Sales Associate
Cingular Wireless, AT&T
09.2001 - 03.2006Read More
Manager
Stop N Shop
06.1995 - 06.2001Read More
Physical Therapy Technician
Therapy Associates, LLC
04.1993 - 06.1995Read More
Bank Teller
Citizens Bank of Arkansas
07.1991 - 04.1993Read More
Arkansas State University
from Nursing
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Massage Institute of Memphis
Licensed Massage Thearpy from Massage Therapy
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