Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen Winefordner

Austin,TX

Summary

Dedicated Project Manager with a proven track record of successfully delivering complex projects and providing exceptional customer service. Proficient in coordinating cross-functional teams, developing project plans, and managing project lifecycles to achieve desired outcomes.


Overview

7
7
years of professional experience

Work History

Marketing Operations Team Lead

SHI
03.2023 - Current
  • Lead strategic initiatives within the Marketing Operations PMO to optimize processes, improve adoption of technology platforms, and enhance organizational productivity.
  • Managed 3 direct project coordinator reports, providing mentorship and aligning priorities with department goals.
  • Directed the migration of a project management ecosystem from Monday.com to Asana for a 150-person department, improving visibility and cross-functional collaboration.
  • Integrated partner marketing into growth, campaign, and event workflows within Monday.com, ensuring seamless collaboration and execution across teams. Led change management and training initiatives for the marketing department to drive adoption and process alignment.
  • Partnered with executive stakeholders to manage contracts, invoices, and operational governance, ensuring compliance and alignment with strategic objectives.
  • Championed change management and user adoption through training, stakeholder communication, and process documentation.

Project Manager

Meta
03.2020 - 07.2023
  • Effectively served as a Project Manager, overseeing the inception, planning, and execution of 5 software solutions, with a keen focus on safeguarding user safety and delivering outstanding customer support.
  • Established robust partnerships with key stakeholders, including Leadership, Operations, Engineering, Product Management, and Customer Support, actively contributing to the definition of project milestones, scope, and success criteria.
  • Consistently conveyed project progress in weekly progress meetings and stand-ups in order to anticipate potential challenges, identify risks, and propose solutions to executives, external client partners, and internal stakeholders.
  • Emphasized a strong commitment to completing deliverables on time by maintaining well-structured project roadmaps, efficiently managing timelines, and optimizing resource allocation.
  • Skillfully assessed project risks comprehensively and executed strong mitigation strategies, proactively managing potential issues and promptly escalating issues when necessary to stakeholders and leadership team for swift resolution.
  • Utilized both qualitative and quantitative analysis to gather and share insights, nurturing collaborative relationships with data and development teams to promptly create and modify processes and policies, facilitating scalability across our global workforce.
  • Proven proficiency in identifying and managing delivery processes, while adeptly implementing and championing project management best practices to oversee multiple concurrent projects for successful execution.

Onboarding Project Manager

Cision
03.2020 - 03.2020
  • Spearheaded comprehensive project planning and executed the seamless software implementation for over 100 new Cision Customers, employing PMI methodologies to ensure meticulous project management.
  • Expertly facilitated interactive onboarding sessions, guiding users through platform setup processes, and consistently delivering exceptional client onboarding experiences.
  • Collaborated cross-functionally with product and sales teams, advocating for process enhancements and effectively conveying customer requirements to drive continuous improvements.
  • Attained expert status as a subject matter authority on Cision's product suite, instrumental in optimizing client implementations and making strategic procurement recommendations in line with project management best practices.
  • Innovatively crafted and curated implementation resources, including instructive videos and self-guided training materials, streamlining client onboarding processes and enhancing comprehension of Cision's product capabilities.
  • Proactively identified operational inefficiencies, conducted comprehensive problem diagnostics, and presented actionable solutions, significantly enhancing workflow efficiency while adhering to PMI best practices.

Project Manager

Eden Technologies Inc
10.2018 - 03.2019
  • Played a pivotal role in the strategic planning and execution of enterprise client projects, ensuring alignment with program objectives and the seamless delivery of projects while applying robust project management principles.
  • Provided dynamic leadership to a team of 8 project management professionals, overseeing work performance, fostering a culture of collaboration, and optimizing productivity through the implementation of project management best practices.
  • Skillfully orchestrated the coordination of over 100 diverse projects, proactively engaging in meetings with clients and vendors to define precise project requirements, establish clear timelines, and allocate budgets, aligning project goals with organizational strategies.
  • Managed project activities with attention to detail, continuously tracked progress, and produced comprehensive status reports that adhered to project management principles, ensuring transparency and informed decision-making.
  • Significantly contributed to the development of crucial program documentation, including comprehensive project plans, charters, and stakeholder communications, establishing a foundation for effective cross-functional collaboration and seamless communication throughout the project lifecycle.

Education

Bachelor of Arts - English, Minor in Psychology

Florida State University
Tallahassee, FL

Skills

  • Project Management
  • Operational excellence
  • Cross-functional collaboration
  • Stakeholder management
  • Multitasking and prioritization
  • Efficient Organization
  • Strategic Improvement
  • Communication and Presentation
  • Strategic Problem Solving

Timeline

Marketing Operations Team Lead

SHI
03.2023 - Current

Project Manager

Meta
03.2020 - 07.2023

Onboarding Project Manager

Cision
03.2020 - 03.2020

Project Manager

Eden Technologies Inc
10.2018 - 03.2019

Bachelor of Arts - English, Minor in Psychology

Florida State University

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