Summary
Overview
Work History
Education
Skills
Timeline
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Kristen Cruz

Fort Lauderdale,FL

Summary

Dynamic and detail-oriented professional with a proven track record, delivering exceptional customer service and ensuring quality control. Skilled in cash handling and communication, I thrive in fast-paced environments, consistently achieving high customer satisfaction while training new staff to uphold service excellence.

Overview

12
12
years of professional experience

Work History

Online Personal Shopper

Walmart
Orlando, FL
04.2022 - 07.2024
  • Managed online orders using Walmart's shopping platform efficiently.
  • Ensured quality control by reviewing items before packing for delivery.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Maintained a high level of customer service while ensuring customer satisfaction.

Pharmacy Cashier

Rite Aide Pharmacy
Taft, CA
10.2018 - 03.2024
  • Processed customer transactions quickly and accurately at pharmacy register.
  • Handled cash, credit, and electronic payments securely and efficiently.
  • Collaborated with pharmacy staff to ensure timely service during peak hours.
  • Trained new cashiers on register operations and customer service standards.
  • Greeted customers, provided excellent customer service, and answered inquiries in a timely manner.
  • Ensured all safety protocols were followed when handling medications or hazardous materials.

Bank Teller

Chase Bank
Fresh Meadows, NY
12.2012 - 02.2018
  • Processed customer transactions accurately and efficiently.
  • Maintained cash drawer integrity through diligent balancing.
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Maintained confidentiality of bank records, transactions and customer information.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Balanced teller drawers regularly throughout the day according to established procedures.

Education

GED -

Queensborough Community College
Oakland Gardens, NY
06-2005

Skills

  • Delivers exceptional customer service
  • Cash handling
  • Communication skills
  • Attention to detail
  • Customer service expertise
  • Multitasking and organization

Timeline

Online Personal Shopper

Walmart
04.2022 - 07.2024

Pharmacy Cashier

Rite Aide Pharmacy
10.2018 - 03.2024

Bank Teller

Chase Bank
12.2012 - 02.2018

GED -

Queensborough Community College

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