Kristen J Bernazzani
Renton
Summary
Compassionate and detail-oriented Medical Assistant with over 20 years in patient care. Leveraging strong clinical skills and a commitment to quality improvement to enhance patient experiences and support healthcare providers effectively.
Overview
26
26
years of professional experience
Work History
Certified Registered Medical Assistant
Swedish Midwifery, Obstetrics & Gynecology
06.2007 - Current
- Assisted in patient intake and documentation processes to enhance workflow efficiency.
- Supported healthcare team with routine clinical tasks, ensuring adherence to safety protocols.
- Prepared examination rooms and organized medical supplies for optimal patient care delivery.
- Maintained accurate patient records using electronic health record (EHR) systems for effective data management.
- Communicated effectively with patients regarding procedures and follow-up care instructions.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Educated patients on preventive health measures and wellness resources available in the facility.
- Assisted healthcare providers during examinations and procedures, ensuring patient comfort and safety.
- Trained new staff on office protocols, EHR usage, and best practices for patient interaction.
- Educated patients on treatment plans, medications, and preventive care strategies to promote health literacy.
- Implemented quality assurance measures that improved compliance with healthcare regulations and standards.
- Supported ongoing quality improvement initiatives within the practice through active participation in staff meetings, professional development opportunities, and continuous selfassessment.
- Provided valuable assistance during medical examinations, ensuring proper equipment setup and sterilization procedures were followed.
- Contributed to the development of a welcoming clinic environment by assisting in the creation and maintenance of educational materials and informational resources for patients.
- Assisted physicians in providing quality care by accurately performing clinical tasks, such as taking vital signs and administering medications.
Certified Medical Assistant
Pacific Medical Center Obstetrics & Gynecology
08.1999 - 08.2007
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Education
Bachelor of Arts - Social Work
University of Massachusetts Global
Aliso Viejo, CA12-2026
Medical Assisting/Phlebotomy Certificate - Medical Assisting
Pima Medical Institute
Seattle, WA08-1995
Skills
- Patient focused care
- Compassionate
- Adaptable
- HIPAA compliance
- First Aid and CPR
- Patient relations
- Professional bedside manner
- Complex problem solving
- Vital signs monitoring
- Clinical documentation
- Immunization administration
- Anatomy and physiology
- Patient triage
- Phlebotomy
- Sterile technique
- Procedure assistance
- Diagnostic procedures
Timeline
Certified Registered Medical Assistant
Swedish Midwifery, Obstetrics & Gynecology
06.2007 - Current
Certified Medical Assistant
Pacific Medical Center Obstetrics & Gynecology
08.1999 - 08.2007
Bachelor of Arts - Social Work
University of Massachusetts Global
Medical Assisting/Phlebotomy Certificate - Medical Assisting
Pima Medical Institute