Kristi-Ann Maxwell
Brooklyn,NY
Overview
9
9
years of professional experience
Work History
Account Services Coordinator
Steve Madden Ltd
05.2025 - Current
- Maintain relationship with Account Executive to assist in fast entry of Purchase orders while assisting clients.
- Monitor shipment windows and ensure changes in delivery of inventory to Warehouses is communicated to clients in a timely manner.
- Responsible for communicating with Warehouses to ensure deliveries are going out within the allotted time frames on behalf of clients.
- Required to attend meetings on new styles after Shoe shows and get information for our system on new styles.
Assistant Operations Manager
T.J. Maxx
07.2022 - 02.2025
- Talent Acquisition-scored exceeds expectations on performance review ensuring staffing is a priority utilizing ATS system. Required according to business needs.
- Inventory checks and updated monthly supply orders.
- Scheduling- time management skills necessary, all schedules had to be posted 3 weeks in advance and within required budget.
- Planning-ensure company rollouts, whether new training programs or store resets were complete.
- Communication with Team-ensure daily functioning of the business was taken care of. Through effective management, our team was able to comp $1 million over fiscal year 2024. Expected to be point person for customer interactions and de-escalation when needed.
Key Carrier/Coordinator
T.J. Maxx
11.2020 - 07.2022
- Time Management-responsible for ensuring consistent rollout to floor of inbound merchandise, by myself and my team.
- Leadership-expected to step in as backup to management to ensure smooth daily operation of store.
- Communication-expected to be eyes on the ground as a point person between management and staff. Communicate areas of opportunity in merchandising and productivity.
Sales Coordinator
T.J. Maxx
01.2020 - 11.2020
- Maintain sales floor presentation according to company standards.
- Continued Door to Floor of merchandise daily with communication to Management.
- Monitor metric reports and compare over previous weeks to find areas of opportunity.
- Assist Frontline with assisting customers at POS when needed as backup.
Sales Associate
T.J. Maxx
01.2017 - 01.2020
- Customer Engagement-customers are priority, expected to greet and engage customers.
- Communicate with coordinator to find out what areas of merchandising need more priority in a day.
- Assist with customers at Frontline utilizing POS.
Timeline
Account Services Coordinator
Steve Madden Ltd
05.2025 - Current
Assistant Operations Manager
T.J. Maxx
07.2022 - 02.2025
Key Carrier/Coordinator
T.J. Maxx
11.2020 - 07.2022
Sales Coordinator
T.J. Maxx
01.2020 - 11.2020
Sales Associate
T.J. Maxx
01.2017 - 01.2020
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