Kristi Brown
Daytona Beach,FL
Summary
Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach. Hardworking Kitchen Supervisor driven to maximize guest satisfaction with exceptional food. Train, discipline and motivate team members to new levels of excellence. Proven history of innovative dishes, effective leadership and maximized productivity.
Overview
19
19
years of professional experience
Work History
Steward Supervisor
Hilton Daytona Beach Oceanfront Resort
Daytona Beach, FL
11.2017 - Current
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Monitored food inventory and supplies to prevent waste.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
Lead Steward
Hilton Indianapolis Hotel & Suites
Indianapolis, IN
08.2007 - 10.2017
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
- Documented kitchen inventory by reviewing stock and counting items.
- Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
- Supervised food presentation and plating to enhance visual appeal.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
Education
GED - High School Equivalency Diploma
Daytona State College
Daytona Beach, FL03-1991
Skills
- Waste Reduction
- Attention to Detail
- Team Leadership
- Conflict Resolution
- Inventory Control
- Effective Communication
- Problem Solving
- Task Delegation
- Equipment Maintenance
- Staff Training
- Time Management
- Sanitation Standards
Accomplishments
- 19+ years of dedicated employment with Hilton hotels food and beverage department
- Received three promotions
- Received many awards of recognition including employee of the month several times, employee of the year for 2014 and 2016, Hilton Heroes award in 2019, and HHM 44 for Q3 of 2024, an award issued by our corporate management company, to a select few standouts from their entire hotel portfolio
Timeline
Steward Supervisor
Hilton Daytona Beach Oceanfront Resort
11.2017 - Current
Lead Steward
Hilton Indianapolis Hotel & Suites
08.2007 - 10.2017
GED - High School Equivalency Diploma
Daytona State College