Tatiana Walters
Austin ,TX
Summary
Dynamic professional with a proven track record at Sodexo USA, adept in sanitation standards and exceptional in fostering teamwork. Excelled in reducing food waste and enhancing customer satisfaction through prompt, professional service. Skilled in problem-solving and implementing efficient processes, significantly improving operational quality and service levels.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Steward Supervisor
Sodexo USA
02.2024 - Current
- Increased customer satisfaction by addressing concerns promptly and professionally, fostering an atmosphere of excellent service.
- Assisted in budget development and tracking expenses to maintain cost-effective operations without compromising quality or service levels.
- Evaluated existing processes and procedures to identify areas for improvement, implementing changes that resulted in time-saving efficiencies without sacrificing quality or safety standards.
- Reduced food waste by closely monitoring inventory levels and adjusting orders accordingly.
Teacher Assitante
Excelencia Preschool
01.2023 - 01.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Social Worker - Child and Youth
ICBF Colombian Institute of Family Welfare
03.2018 - 01.2023
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Educated parents on available support services, enabling them to effectively navigate systems of care for their children''s benefit.
- Promoted positive youth development by organizing afterschool activities, mentorship programs, and educational workshops.
- Mentored young people facing social/emotional difficulties offering guidance that contributed positively to their overall personal growth trajectory.
- Supported successful reunification efforts by facilitating family counseling sessions that addressed underlying issues impacting the household dynamics.
- Improved children''s well-being by developing individualized care plans and coordinating with multidisciplinary teams.
Education
Universidad Externado De Colombia
Bogota- Colombia 12-2017
Skills
- Sanitation standards
- Task delegation
- Employee scheduling
- Waste reduction
- Teamwork
- Customer service
- Problem-solving
Certification
- Certified Food Manager (CFM) - State Departments of Health or equivalent.
Languages
Spanish
Full Professional
Timeline
Steward Supervisor
Sodexo USA
02.2024 - Current
Teacher Assitante
Excelencia Preschool
01.2023 - 01.2024
Social Worker - Child and Youth
ICBF Colombian Institute of Family Welfare
03.2018 - 01.2023
- Certified Food Manager (CFM) - State Departments of Health or equivalent.
Universidad Externado De Colombia
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