Kristi Burns
Summary
Friendly and flexible candidate with solid customer service background. Skilled in managing patient information and coordinating and scheduling appointments. Strong organizational and multitasking skills coupled with strong work ethic.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Patient Coordinator/Registered Dental Assistant
Gary M. Piroutek, DDS
10.2005 - 09.2023
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Explained upcoming treatment preparation, instructions, and other facts to patient.
- Fostered strong relationships with patients, ensuring a positive experience throughout their care journey.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Handled confidential patient information professionally, adhering to HIPAA regulations at all times.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Registered Dental Assistant
Los Alamitos Dental Care
01.1995 - 10.2005
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Monitored patient comfort and safety during dental procedures.
Education
Dental Assisting Program Certificate -
Cerritos College
Cerritos, CA07.1992
Skills
- Insurance Verification
- Appointment Scheduling
- Patient confidentiality
- Proficient in Dentrix
- Claims Processing
- Attention to Detail
- Patient Relations
- Dental Terminology
- Patient Flow Management
- HIPAA Compliance
- Scheduling
- Insurance verification
References
- Heather Campeau, RDH, hmanderson84@yahoo.com, (714) 264-4382
- Neeta Patel, neetusrs@gmail.com, (714) 319-0617
Certification
Registered Dental Assistant - CA - Expires 12/31/2024
X-Ray License - CA
Coronal Polishing License - CA
Timeline
Patient Coordinator/Registered Dental Assistant
Gary M. Piroutek, DDS
10.2005 - 09.2023
Registered Dental Assistant
Los Alamitos Dental Care
01.1995 - 10.2005
Dental Assisting Program Certificate -
Cerritos College
Registered Dental Assistant - CA - Expires 12/31/2024
X-Ray License - CA
Coronal Polishing License - CA
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