Kristi Davis
Washington,PA
Summary
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team. Dedicated administrative professional with experience in popular systems and software. Friendly employee with strong customer service and issue resolution skills. Experienced Registration Clerk adept in managing patient registration processes in healthcare settings. Comfortable with multi-tasking and prioritizing tasks under high-pressure environments while maintaining professionalism and courtesy. Skilled in using medical software for efficient data entry, ensuring accurate patient records. Demonstrated success in improving patient satisfaction through effective communication and problem-solving abilities. Efficient Registration Clerk known for high productivity and ability to complete tasks swiftly. Possess specialized skills in patient registration, data entry accuracy, and healthcare software proficiency. Excel in communication, problem-solving, and teamwork, ensuring smooth registration processes and positive patient interactions. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
26
26
years of professional experience
Work History
Registration Clerk
Advanced Surgical Hospital
Washington, PA
03.2024 - 07.2024
- Utilized computer systems to track all incoming applications for registration purposes.
- Performed data entry tasks to update patient information in the system.
- Verified insurance coverage and eligibility for services.
- Maintained confidentiality of all patient records according to HIPAA regulations.
- Worked collaboratively with other departments to ensure smooth operations within the facility.
- Processed patient registration forms, collected fees, and issued receipts for services rendered.
Maintence
County Of Greene Skills
Waynesburg, PA
12.2019 - 02.2024
- Worked with cross-functional teams to achieve goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained updated knowledge through continuing education and advanced training.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed inventory and supplies to ensure materials were available when needed.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
Registration Clerk
Waynesburg Hospital
Waynesburg, PA
12.2013 - 10.2019
- Utilized computer systems to track all incoming applications for registration purposes.
- Performed data entry tasks to update patient information in the system.
- Verified insurance coverage and eligibility for services.
- Maintained confidentiality of all patient records according to HIPAA regulations.
- Worked collaboratively with other departments to ensure smooth operations within the facility.
- Assisted with scheduling appointments based on provider availability.
- Assisted with compiling documents required for insurance claims processing.
- Processed patient registration forms, collected fees, and issued receipts for services rendered.
- Answered incoming calls from patients seeking information about services offered by the facility.
- Provided guidance and support to visitors throughout the registration process.
- Reviewed patient medical records and verified accuracy of information in the system.
Administrative Assistant
Curran Taylor
Houston, PA
09.2012 - 09.2013
- Handled confidential documents in an organized fashion according to established protocol.
- Conducted research on various topics as requested by management.
- Managed office supplies inventory and placed orders when necessary.
- Compiled data from various sources into organized reports for review by management team.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed database systems containing customer contact information.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
Flight Attendant
United Airlines
Cleveland, OH
02.1998 - 02.2009
- Responded to medical emergencies as needed during flights.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Reported any incidents or irregularities regarding the aircraft or its equipment to the captain immediately.
- Assisted passengers with stowing carry-on luggage in overhead compartments.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Adhered to company policies regarding security measures and protocol at all times.
- Cooperated with pilots and crew members while performing duties on board the plane.
- Completed paperwork related to passenger manifests accurately after each flight.
- Delivered onboard customer service including food and beverage service.
- Maintained accurate records of supplies such as meals, snacks, beverages, blankets, pillows.
- Offered help with connecting flights or ground transportation upon arrival at destination airport.
- Stocked aircraft cabin with items such as newspapers, magazines, beverages.
- Provided assistance to disabled passengers when necessary.
- Provided safety instructions to passengers prior to takeoff and landing.
- Inspected aircraft cabin before each flight to ensure it was clean and safe for passengers.
- Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
- Assisted passengers during deplaning process by providing directions or other information as requested.
- Greeted passengers, answered questions, and directed them to their seats.
- Administered and coordinated emergency procedures or care, enhancing onboard safety.
- Observed passengers for intoxication or possible threat to safety.
- Demonstrated safety equipment and procedures to meet FAA guidelines.
Education
Diploma - Travel And Business
Pittsburgh Technical Institute
Moon, Pa06-1998
High School Diploma -
Jefferson-Morgan Jr. Sr. Highschool
Jefferson, Pa06-1996
Skills
- Data entry
- Insurance verification
- Patient registration
- HIPAA compliance
- Appointment scheduling
- Customer service
Affiliations
- Volunteer at Catnip Acres
- Volunteer at Christian Outreach
Timeline
Registration Clerk
Advanced Surgical Hospital
03.2024 - 07.2024
Maintence
County Of Greene Skills
12.2019 - 02.2024
Registration Clerk
Waynesburg Hospital
12.2013 - 10.2019
Administrative Assistant
Curran Taylor
09.2012 - 09.2013
Flight Attendant
United Airlines
02.1998 - 02.2009
Diploma - Travel And Business
Pittsburgh Technical Institute
High School Diploma -
Jefferson-Morgan Jr. Sr. Highschool
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