Kristi Gabel
Sioux Falls,SD
Summary
Excellent in empathy and resolution, while providing a comprehensive customer experience.
Proven ability to enhance customer satisfaction through effective problem-solving and attention to detail.
Recognized for maintaining a positive rapport with clients, leading to efficient customer interactions.
Overview
6
6
years of professional experience
Work History
Customer Service Specialist
Goal Solutions
07.2025 - Current
Assisted customers with billing questions
Helped process payments and provided requested documents
Provided details and updates on installations for leases and loans.
Loan Application Specialist
Premier Bank Card
03.2021 - 06.2025
- Fielded customer calls and provided application status
- Assisted customers in application-related questions.
- Provided financial guidance and FICO-related information.
Customer Service Representative Insurance
Five star Call Center (Securian)
09.2019 - 03.2021
Fielded customer calls and helped answer insurance questions.
Provided policy details and information to clients
Updated customer databases and financial records.
Education
High School Diploma -
Lennox High School
Skills
- Loan processing
- Customer service
- Data entry
- Documentation review
- Sales support
- Application tracking
- Client communication
- Payment processing
- Problem solving
- Attention to detail
Accomplishments
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
Affiliations
- compliment calls
- 5 star rating
Education and Training
other
Compliment calls
I have gone above and beyond helping customers with questions and by having the patients to do that.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Specialist
Goal Solutions
07.2025 - Current
Loan Application Specialist
Premier Bank Card
03.2021 - 06.2025
Customer Service Representative Insurance
Five star Call Center (Securian)
09.2019 - 03.2021
High School Diploma -
Lennox High School
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