Kristi Getz
Edinboro,PA
Summary
Results-driven Subrogation Specialist with strong negotiation skills, effective communication, and claims management proficiency. Demonstrated success in analyzing claims data and maximizing recoveries through strategic negotiation with third-party insurers.
Overview
9
9
years of professional experience
Work History
Subrogation Specialist
Erie Insurance
Erie, PA
04.2021 - Current
- Analyzed claims data to identify subrogation opportunities and reduce loss exposure.
- Coordinated with legal teams to facilitate recovery processes for outstanding claims.
- Reviewed case files to ensure compliance with internal policies and regulatory requirements.
- Negotiated settlement agreements with third-party insurers to maximize recoveries.
- Assisted in training new staff on subrogation practices and documentation standards.
- Enhanced recovery rates by implementing effective subrogation strategies and procedures.
Unemployment Claims Specialist
Unemployment Office
Erie, PA
03.2019 - 04.2021
- Processed unemployment claims efficiently, ensuring compliance with state and federal regulations.
- Analyzed applicant data to identify discrepancies and resolve issues promptly.
- Provided guidance to claimants on eligibility requirements and application procedures.
- Collaborated with internal teams to streamline claims processing workflows and enhance service delivery.
- Assisted claimants in navigating the unemployment benefits system, addressing concerns, and answering inquiries promptly.
- Enhanced customer satisfaction by resolving complex claim issues in a timely and professional manner.
Scheduler
Plyler Entry Systems
Mckean, PA
06.2017 - 03.2020
- Coordinated scheduling for multiple projects, optimizing resource allocation and reducing downtime.
- Implemented project timelines using scheduling software, enhancing workflow efficiency and task prioritization.
- Monitored project progress, identifying delays and proactively adjusting schedules to meet deadlines.
- Collaborated with cross-functional teams to align schedules with operational goals and client requirements.
- Diagnosed mechanical failures and performed necessary repairs with precision and efficiency.
- Streamlined workflow processes, reducing service time while maintaining high-quality standards.
- Collaborated with clients to assess needs and recommend appropriate overhead door solutions.
Education
Associate of Science - Criminal Justice
Edinboro University of Pennsylvania
Edinboro, PA05-2021
Skills
- Strong negotiation skills
- Case evaluation
- Effective communication
- Investigative research
- Decision-making capacity
- Claims management proficiency
- Claims investigation
Timeline
Subrogation Specialist
Erie Insurance
04.2021 - Current
Unemployment Claims Specialist
Unemployment Office
03.2019 - 04.2021
Scheduler
Plyler Entry Systems
06.2017 - 03.2020
Associate of Science - Criminal Justice
Edinboro University of Pennsylvania