Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Kristi Goldmintz

Lake Mary,FL

Summary

Passionate and results-oriented professional with a deep love for travel and a proven leadership track record. Known for delivering outstanding customer experiences, I am dedicated to driving team success and advancing Chase Travel's industry position. With a background in leadership roles, I bring valuable experience, a documented ability to mentor and motivate teams, and a commitment to implementing innovative solutions that enhance operational efficiency.

Overview

8
8
years of professional experience

Work History

Operations Manager

World Wide Management
12.2022 - Current
  • Evaluate and enhance workflow to implement best practices, reduce costs and optimize staff morale
  • Establish and maintain positive work relationships with community organizations, and serve as the corporate representative at meetings and events
  • Review production costs, product quality and modify inventory control
  • Oversee financial management, budget management, accounting and payroll disbursements
  • Build strong operational teams and implement techniques to meet goals
  • Manage employee scheduling and onboarding training
  • Enforce federal, state, local and company rules for ensure a safe environment.

Legal Assistant

Jordan Law Firm
01.2021 - 08.2022
  • Managed accounts and client records with confidentiality and extreme discretion
  • Prepared for trials, conducted legal research and drafted pleadings
  • Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys
  • Handle multi line phones and assist clients needs by transferring to the correct extensions.

Owner

My City Tax Pro
10.2017 - 11.2020
  • Established an income Tax business by developing a reputation as an efficient service provider with high levels of accuracy
  • Trained and managed five employees who completed and filed tax returns for customers
  • Developed and managed a database of knowledge and procedures for the business
  • Managed payroll accounts
  • Handled appointments and data entry with clientele's information.

Travel Agent

Expedia Group
08.2015 - 09.2017
  • Collaborated with clients to understand their travel preferences and needs
  • Utilized Expedia's platform to search for and book flights, hotels, and vacation packages
  • Provided recommendations on destinations, accommodations, and activities based on client preferences
  • Resolved customer inquiries and issues promptly, ensuring a positive experience
  • Met and exceeded sales targets consistently.

Skills

  • Highly Organized
  • Business Development
  • Financial/Project Management
  • Employee relations and conflict resolution
  • Customer Relations
  • Telephone skills & etiquette
  • Proficient in Microsoft applications

Accomplishments

    Social Media Manager|Alaina Slife Candidate For Orange County Soil Orlando, FL - July 2020 - December 2021

    Created and managed social media accounts for Alaina Slife's campaign

    Assisted in reaching new audiences to provide information on campaign updates and local issues

    Managed daily content creation and scheduled posts

    Supported the successful election of the candidate to local office

Timeline

Operations Manager

World Wide Management
12.2022 - Current

Legal Assistant

Jordan Law Firm
01.2021 - 08.2022

Owner

My City Tax Pro
10.2017 - 11.2020

Travel Agent

Expedia Group
08.2015 - 09.2017

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Kristi Goldmintz