Open To Work
Kristi Hampton
Amazon
Daytona Beach,FL
7
years of professional experience
Dynamic Area Manager experienced in transforming underperforming teams into high-performing units. Skilled in developing training programs and fostering an inclusive work environment, achieving high employee retention and sustained operational excellence. Excels at cross functional collaboration
Work History
Area Manager
4 Years 11 Months- Led operational efficiency initiatives, enhancing workflow processes across multiple centers.
- Managed cross-functional teams, fostering collaboration to achieve strategic objectives.
- Implemented data-driven decision-making practices to optimize inventory management and reduce costs.
- Developed training programs for new hires, improving onboarding experience and retention rates.
- Transformed underperforming teams into productive, profitable teams.
- Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Increased team productivity by streamlining processes and implementing more efficient systems.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Oversaw compliance with safety regulations, promoting a culture of health and security within the workplace.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
Night Manager
1 Year 9 Months- Supervised night operations, ensuring safety and compliance with company policies.
- Conducted regular inventory audits, maintaining accurate stock levels and minimizing waste.
- Implemented training programs for new hires, fostering a culture of continuous improvement.
- Assessed and adjusted staffing levels to meet operational demands.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Monitored financial transactions and cash handling procedures for accuracy and security.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Built constructive working relationships to aid staff loyalty, motivation and productivity.
- Supervised night operations to ensure adherence to safety and quality standards.
- Coordinated team activities to optimize workflow and enhance productivity during peak hours.
- Improved employee productivity by implementing efficient work schedules and task delegation.
- Implemented loss prevention measures to minimize theft incidents and safeguard company assets.
- Conducted regular performance evaluations, identifying areas of strength as well as opportunities for development among team members.
- Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
- Submitted orders for new inventory.
Education
No Degree - Business Administration And Management
- Dean's List 1st and 2nd Year
- Relevant Coursework: Excel and word training & Amazon network training, training on slack, hazardous material training, industry safety training, injury prevention, active shooter planning and prevention,
- Professional Development: broad variety of tools and programs used for analytics and planing.
- Leading teams to be success by keeping teams cohesive, creating SMART plans based on individual needs of each associate, and keeping team motivated to continue their growth by offering support and development opportunities.
Skills
Staff management
Operations management
Relationship building and management
Team development
Performance management
Compliance monitoring
Performance oversight
Action plans
Goal setting and performance metrics
Production data analysis
Cross-functional collaboration
Controlling costs
Accomplishments
- Supervised team of 20 to 40 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved number one in the network productivity numbers and top 5 in lowest cost through effectively helping with team support, individual development, and team development.
- Achieved highly successful quality metrics by completing quality training and auditing associates with accuracy and efficiency.
Timeline
Area Manager
Amazon
07.2021 - CurrentRead More
Night Manager
Huck’s
08.2019 - 05.2021Read More
University of Alabama At Birmingham
No Degree from Business Administration And Management
Read More