Kristi Hertz
Braidwood,IL
Summary
I am a responsible and motivated individual that is a graduate from the Health Information Management and Technology Program at Joliet Junior College. I am eager to apply education in the workplace while offering excellent customer service skills. Along with my knowledge and experience in medical terminology, coding, Microsoft Office, Revenue Cycle, and HIPAA, I have the ability to handle challenging work, while also achieving outstanding time management skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Student Experience 40 Hours
Pro-Motion Physical Therapy
Minooka , IL
2023.09 - 2023.09
- Identified and corrected payment problems involving patients or third-party payers.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Investigated and resolved issues to maintain billing accuracy.
- Collected, posted and managed patient account payments.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Verified accuracy and integrity of motor vehicle and workers' compensation claims through careful research and analysis.
Cafeteria Assistant
Coal City Middle School
Coal City , IL
2021.08 - Current
- Follow guidelines for safe serving, appropriate temperatures and proper presentation.
- Maintain tools, equipment and surfaces in clean, neat and working order.
- Perform work to top standards, proving best service for students, employees and school visitors.
- Effectively multitask within fast-paced environment.
- Maintain clean and orderly appearance throughout kitchen.
Paraprofessional
SOWIC
Braidwood , IL
2017.01 - 2021.08
- Offered students personalized educational, behavioral and emotional support.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Graded assignments and tests and documented results into filing systems.
- Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
Medical Receptionist
Duly Health Care
Joliet , IL
2008.07 - 2012.01
- Checked patients in and out for appointments and collected/processed patient payments and co-payments.
- Scheduled and followed up on patient appointments, and maintained patient files.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Protected patients by observing strict HIPAA guidelines.
- Applied knowledge of medical terminology and insurance processes to support office administration productivity.
Education
Associate of Applied Science - Health Information Management
Joliet Junior College
Joliet, IL2023-12
High School Diploma -
Gardner South Wilmington High School
Gardner, IL05.2003
Skills
- Revenue Cycle
- Customer Service
- Charge Entry
- HCPCS Coding System
- Medical Terminology
- ICD-10-PCS Coding
- ICD-10-CM Coding
- CPT Coding
- EHR GO
- Microsoft Office
- HIPAA
- 3M Encoder
- Electronic Health Medical Records
- Data Analytics
- Data Entry
Certification
- Registered Health Information Technician (RHIT) March 2024
- Associate's Degree A.A.S. December 2023
- Medical Coding Specialist Certificate of Achievement December 2022
Timeline
Clinical Student Experience 40 Hours
Pro-Motion Physical Therapy
2023.09 - 2023.09
Cafeteria Assistant
Coal City Middle School
2021.08 - Current
Paraprofessional
SOWIC
2017.01 - 2021.08
Medical Receptionist
Duly Health Care
2008.07 - 2012.01
Associate of Applied Science - Health Information Management
Joliet Junior College
High School Diploma -
Gardner South Wilmington High School
- Registered Health Information Technician (RHIT) March 2024
- Associate's Degree A.A.S. December 2023
- Medical Coding Specialist Certificate of Achievement December 2022
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