Kristi Kock
Canyon Lake,CA
Summary
Accomplished professional with proven success within the mortgage and real estate environment. Decisive leader with expertise in maximizing production while increasing customer service Personable Real Estate professional offers 18 years of superior client satisfaction in real estate transactions. Ambitious and knowledgeable of escrow procedures and contract requirements. Well-versed in assisting clients with mortgage option research and financial management to facilitate productive negotiations.
Overview
29
29
years of professional experience
Work History
President
PROCESS CTC, INC
CANYON LAKE, CA
01.2016 - Current
- Third party contract Mortgage Loan Processing
- Loan quality control, intake
- Review new loans submitted by Mortgage Loan Officers
- Compile borrower documentation, analyze and complete AUS, prior to submission to Lender for approval through closing.
- Developed policies, procedures, and short-term and long-term goals for the organization.
REALTOR
Urban Homes & Land, Inc
Canyon Lake, CA
2016 - Current
- Assisted clients in identifying their needs and preferences for a home purchase.
- Provided detailed information on the local real estate market conditions to buyers and sellers.
- Conducted open houses, home showings, and property inspections.
- Negotiated and drafted contracts between buyers and sellers of properties.
- Advised clients on how to best stage their homes for sale or rent.
- Coordinated with lenders, appraisers, title companies, inspectors, surveyors and other professionals involved in the transaction process.
Loan quality control, intake (Contract Mortgage Loan Processing)
LOAN BACKUP, INC
SIMI VALLEY, CA
01.2014 - 01.2016
- Review new loans submitted by broker clients, assuring compliance with secondary market standards and Investor guidelines prior to submission to processing team.
Foreclosure Specialist
BANK OF AMERICA
SIMI VALLEY, CA
01.2011 - 01.2014
- Managed portfolio of foreclosed properties
- Coordinate between legal and investors, claim filing and recouping funds to offset losses to the bank
Director of Sales and Customer Service
FCM CORP
SANTA CLARITA, CA
01.1995 - 01.2009
- Management of loan originators
- Supervision of loan processing staff, quality control assurance
- Streamlined business processes and operational activities within the secondary market department
Education
Associate of Arts -
Moorpark College
Moorpark, CA06.1993
Real Estate Sales License -
Nevada School of Real Estate
Las Vegas, NVReal Estate Sales License -
Arizona School of Real Estate
Mesa, AZReal Estate Sales License -
California School of Real Estate
Los Angeles, CASkills
- FHA/VA/Conventional
- Mortgage Banking
- Real Estate Sales
- Project Management
- Strategic Planning
Vitals
610 Fall Creek Road, Lebanon, TN, 37090, 661-312-5140, Kristi@processctc.com
Personal Information
Title: REAL ESTATE AND MORTGAGE SPECIALIST
Timeline
President
PROCESS CTC, INC
01.2016 - Current
Loan quality control, intake (Contract Mortgage Loan Processing)
LOAN BACKUP, INC
01.2014 - 01.2016
Foreclosure Specialist
BANK OF AMERICA
01.2011 - 01.2014
Director of Sales and Customer Service
FCM CORP
01.1995 - 01.2009
REALTOR
Urban Homes & Land, Inc
2016 - Current
Associate of Arts -
Moorpark College
Real Estate Sales License -
Nevada School of Real Estate
Real Estate Sales License -
Arizona School of Real Estate
Real Estate Sales License -
California School of Real Estate
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