Kristi Linz
Cedar Lake,IN
Summary
Dynamic leader with proven expertise in hazardous materials handling and team development, honed at Community Hospital and Cracker Barrel Old Country Store Inc. Excelled in fostering teamwork and collaboration, significantly enhancing patient and customer satisfaction. Skilled in optimizing operations and employee performance, leveraging joint commission standards experience for superior results.
Overview
18
18
years of professional experience
Work History
Supervisor of Environmental Services
Community Hospital
08.2021 - Current
- Managed hazardous materials inventory effectively, ensuring proper storage, handling, disposal procedures were followed at all times.
- Established effective communication channels with all departments we serve, fostering positive relationships and ensuring a positive patient experience
- Created collaborative approach for all projects with leadership team
- Established team priorities, maintained schedules and monitored performance.
- Mastery of EPIC and KRONOS
- Experienced in working with all three shifts teams, leadership and workflow of that shift
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Manager/General Manager of Operations
Cracker Barrel Old Country Store Inc
09.2006 - 07.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Monitored daily cash discrepancies and inventory shrinkage
Education
Bachelor of Arts - Liberal Arts And General Studies
Purdue University Calumet
Hammond, IN05.1996
Skills
- Hazardous Materials Handling
- Joint Commission Standards/Experience
- Team Development
- Teamwork and Collaboration
Timeline
Supervisor of Environmental Services
Community Hospital
08.2021 - Current
Manager/General Manager of Operations
Cracker Barrel Old Country Store Inc
09.2006 - 07.2021
Bachelor of Arts - Liberal Arts And General Studies
Purdue University Calumet
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