Kristi Rose
Oakdale,CA
Summary
Dynamic and results-oriented professional with extensive experience in the hospitality sector. Demonstrated expertise in organizational leadership and exceptional customer service, achieving significant improvements in customer satisfaction and sales targets. Skilled in cash handling and adept at fostering team productivity, showcasing a strong work ethic and attention to detail.
Overview
5
5
years of professional experience
Work History
Server
Devils Advocate
08.2024 - Current
- Customer Service- The ability to exceed customer expectations by providing excellent custer service
- Communication-Providing communication not only between new and returning costumer, but also coworkers and management
- Paying- Being able to handle transactions on the POS system or if being paid with cash.
Server/Banquet Server/Fill in Manager
The Machine Shed
01.2022 - 08.2024
- Work Ethic- Being able to stay late or come in early to assist in restaurant procedures
- Stress Management- To maintain composure and efficiency when the restaurant is overwhelmed by customers
- Management- Filling in for management when asked or needed. Counting down all tills and making sure checkouts equal the POS system
- Banquet Serving- Insuring the party is served in a proper time and communication with the Kitchen staff when a serving shaffer is low
Server/Manager
Ray J's American Grill
02.2020 - 12.2021
- Manage restaurant operations- Focusing on seamless service delivery and customer satisfaction
- Training- Training in new staff members to deliver high level customer service
- Sales- Exceeding sales targets by upselling beverages, appetizers, desserts and after dinner cocktails
- Management- Counting all tills in insure all the numbers are accurate
- Team Management- Established team strengths and weaknesses to boost employee output and customer satisfation
Education
No Degree - Generals
University of WI Superior
Superior WiMedical Billing And Coding
Century College
White Bear Lake, MNHigh School Diploma -
Webster High School
Webster WI06.2006
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Scheduling
- Organizational Leadership
- Time Managment
- Attention to Detail
Timeline
Server
Devils Advocate
08.2024 - Current
Server/Banquet Server/Fill in Manager
The Machine Shed
01.2022 - 08.2024
Server/Manager
Ray J's American Grill
02.2020 - 12.2021
No Degree - Generals
University of WI Superior
Medical Billing And Coding
Century College
High School Diploma -
Webster High School
Similar Profiles
Megan McAllisterMegan McAllister
Server at Devils AdvocateServer at Devils Advocate
Reid GoldenReid Golden
Line Cook Supervisor at Dare Devils PizzeriaLine Cook Supervisor at Dare Devils Pizzeria
Monique DoyleMonique Doyle
Receptionist Administrator at Norths Devils Leagues ClubReceptionist Administrator at Norths Devils Leagues Club