Kristi Schwemmer
Clovis,CA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
5
5
years of professional experience
Work History
Receptionist
Ford Veterinary Surgery Center
07.2019 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Managed over 50 customer calls per day.
- Tracked important information in Excel spreadsheets and ran reports or generated graphs using data.
Intern Manager
Ford Veterinary Surgery Center
07.2019 - Current
- Established team priorities, maintained schedules and monitored performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Developed detailed plans based on broad guidance and direction.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Ophthalmic Assistant
Eye Q Vision Care
07.2018 - 07.2019
- Obtained and recorded patient medical history and past ocular history.
- Checked patient vision, field, fundus and other aspects for ophthalmologist.
- Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
- Administered eye medications for dilation and treatment.
Education
MBA - Project Management
Grand Canyon University
Phoenix, AZ09.2025
Bachelors of Health Care Administration - Administration
Grand Canyon University
Phoenix, AZ06.2023
Skills
- Supply Management
- Business Correspondence
- Appointment Confirmation
- Meeting Preparation
- Word Processing
- Data Inputting
Timeline
Receptionist
Ford Veterinary Surgery Center
07.2019 - Current
Intern Manager
Ford Veterinary Surgery Center
07.2019 - Current
Ophthalmic Assistant
Eye Q Vision Care
07.2018 - 07.2019
MBA - Project Management
Grand Canyon University
Bachelors of Health Care Administration - Administration
Grand Canyon University
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