KRISTI TAWNEY
Knoxville,TN
Summary
Experienced Retirement Plan Analyst with a strong background in plan administration, known for consistently delivering results. Demonstrates exceptional skills in compliance, benefit calculations, and employee communication. Highly collaborative team player, adaptable to changing needs, and reliable under pressure. Proven ability in streamlining processes and enhancing plan efficiency while maintaining high standards.
Overview
9
9
years of professional experience
Work History
Plan Administrator
Access Retirement Services
08.2025 - Current
- Administered 401(k) plans, ensuring compliance with regulations and policies.
- Compliance testing, ADP/ACP testing, trust accounting, census, data collection, balancing assets, calculations of plans using FT Williams.
- Prepare Annual Valuation Reports and calculation reports for the client.
- Prepare government forms such as 1099-R, 5500's, 8955-SSA, 5558, ect.
- Identified and resolved data discrepancies to ensure accuracy.
- Force-outs
Retirement Analyst
Dunbar Bender & Zapf
04.2024 - Current
- Compliance testing, ADP/ACP testing, trust accounting, census, data collection, balancing assets, calculation of plans by spreadsheet and also by using FT William.
- Able to work Solo(k), platform, and brokerage plans.
- Prepare Annual Valuation Reports and calculation reports for the client.
- Prepare government forms such as 1099-R, 5500's, 8955-SSA, 5558, etc.
- Prepare Lifetime statements and Benefit statements for participants.
- Able to work in several software programs such as PensionPro, Sharepoint, Teams, Outlook, Zoom, plus more.
- Identified support issues and initiated actions for resolution.
- Identified and resolved data discrepancies to ensure accuracy.
401(k) Administrator
SMA Services
05.2022 - 02.2024
- Follow ERISA laws, DOL & IRS guidelines according to how the laws apply to 401(k) plans.
- Management of daily task for any plan needs from implementation to amending documents, distributions, hardships, loans, and QDROS.
- Compliance testing, ADP/ACP testing, trust accounting, completing census and coaching plans how to complete census and questionnaires.
- Maintaining great client relationships with Plan Sponsors, FA, and participants.
- Proficient in FT William, Excel, Google Docs, and Microsoft word.
- Able to work with a vast range of national record keeper platforms.
- Proficient performing Force-outs, plan transfers, and plan terminations.
Termination, Transfer & Force-out Manager - Benefit Specialist
TAG Resources
01.2020 - 01.2022
- 3(16) Fiduciary responsibilities including, but not limited to: participant enrollment, distribution approvals, managing loans, rollover request, maintaining plan documents, completing the entire process of a plan transfer or a plan termination.
- Following ERISA laws, DOL & IRS guidelines according to how the laws apply to 401(k) plans.
- Management of employees - hiring, tasking, employee relations and performance management.
- Management of daily task for plan terminations, plan transfers, participants distributions, and force-outs (mandatory distribution).
- Communicate and organizing timelines, calls, emails, and meetings with a great amount of multi-tasking.
- Communicate with Plan Sponsors, Trustee's, Individual participants, Recordkeepers, Account Managers, and other co-workers.
- Preparing reports, enforcing laws, compliance, and guidelines as they are laid out for the project I am working on.
Second Shift Supervisor
Beehive Assisted Living
01.2017 - 01.2020
- Run the day-to-day operations following State compliance.
- Management of employees - scheduling, payroll, hiring, employee relations and performance.
- Meal planning, inventory control, budgeting and purchasing.
- Vendor relation and communications.
- Interaction with residents and their families to ensure satisfaction.
- Communicates regularly with State Dietitians, Inspectors, Quality Control Officials, and other regulatory agencies.
Education
Graduate -
Karns High School
01.1997
Skills
- Attention to detail
- Time management
- Compliance analysis
- Data research and validation
- Multitasking Abilities
- Organizational skills
- Adaptability and flexibility
- Team building leadership
- Teamwork and collaboration
- Problem-solving abilities
- Client relationship management
- Proficient in FT William
Personal Information
Title: Retirement Plan Analyst
Timeline
Plan Administrator
Access Retirement Services
08.2025 - Current
Retirement Analyst
Dunbar Bender & Zapf
04.2024 - Current
401(k) Administrator
SMA Services
05.2022 - 02.2024
Termination, Transfer & Force-out Manager - Benefit Specialist
TAG Resources
01.2020 - 01.2022
Second Shift Supervisor
Beehive Assisted Living
01.2017 - 01.2020
Graduate -
Karns High School