Kristi Wise
Summary
Dynamic and detail-oriented Certified Pharmacy Technician with a proven track record at Roan Mountain Pharmacy. Excels in effective communication and accurate data entry, ensuring optimal patient care and compliance. Recognized for enhancing operational efficiency and maintaining precise inventory levels, contributing to a seamless pharmacy experience.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Receptionist
Fortner Insurance Agency
05.2025 - Current
- Greeted and assisted visitors, ensuring a welcoming reception area.
- Managed incoming calls, directing inquiries to appropriate departments.
- Scheduled appointments and maintained accurate calendar entries for staff.
- Processed mail and packages, distributing items promptly to recipients.
Certified Pharmacy Technician
Roan Mountain Pharmacy of Bakersville
12.2020 - 02.2025
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory levels by tracking stock and placing orders timely.
- Operated pharmacy software systems for prescription processing and record keeping.
- Provided exceptional customer service by answering inquiries and resolving issues efficiently.
Certified Pharmacy Technician
Hospital Drive Pharmacy
03.2020 - 11.2020
- Processed prescription orders efficiently, adhering to regulatory guidelines and safety protocols.
- Educated patients on medication usage and potential side effects, enhancing patient understanding and compliance.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Certified Pharmacy Technician
Bakersville Pharmacy
06.2016 - 03.2020
- Ensured compliance with safety regulations and pharmacy policies during operations.
- Supported medication therapy management by collecting patient information and documenting records.
- Collaborated with healthcare professionals to optimize patient care outcomes effectively.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Collected co-payments or full payments from customers.
- Counted, measured, and compounded medications following standard procedures.
Certified Pharmacy Technician
Cannon Pharmacy
03.2013 - 06.2016
- Managed medication inventory, ensuring accurate stock levels and timely replenishment.
- Collaborated with healthcare professionals to optimize patient care and medication management strategies.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Counted and labeled prescriptions with correct item and quantity.
- Collected co-payments or full payments from customers.
Certified Pharmacy Technician
Burke Pharmacy
04.2001 - 03.2013
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted, measured, and compounded medications following standard procedures.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Collected co-payments or full payments from customers.
- Counted and labeled prescriptions with correct item and quantity.
Education
Associate of Science - Pharmacy
Western Piedmont Community College
Morganton, NC12-1990
Skills
- Effective organizational skills
- Effective time management
- Effective communication skills
- Accurate data entry
- Greeting and seating clients
- Mail handling
- Basic accounting
- Front desk operations
Work Preference
Work Type
Full TimeLocation Preference
RemoteOn-SiteTimeline
Receptionist
Fortner Insurance Agency
05.2025 - Current
Certified Pharmacy Technician
Roan Mountain Pharmacy of Bakersville
12.2020 - 02.2025
Certified Pharmacy Technician
Hospital Drive Pharmacy
03.2020 - 11.2020
Certified Pharmacy Technician
Bakersville Pharmacy
06.2016 - 03.2020
Certified Pharmacy Technician
Cannon Pharmacy
03.2013 - 06.2016
Certified Pharmacy Technician
Burke Pharmacy
04.2001 - 03.2013
Associate of Science - Pharmacy
Western Piedmont Community College