Kyle Zane
Shawnee,OK
Summary
Organized crew trainer with several years of hands-on experience instructing new employees to successfully complete job duties. Versed in fairly distributing tasks, monitoring staff performance and motivating crew. Encouraging and positive professional committed to contributing to company goals and growth.
Overview
6
6
years of professional experience
Work History
Crew Trainer
McDonald's
Shawnee, Oklahoma
12.2018 - 08.2024
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Identified areas of improvement within the team by implementing regular assessments and evaluations.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Collaborated with other trainers to develop effective methods for teaching new concepts.
Sales Associate
Car-Max
Norman, Oklahoma
03.2022 - 03.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Conducted inventories on a regular basis to track stock levels.
Detention Officer
Pottawattamie county safety center
Shawnee, Oklahoma
11.2019 - 08.2020
- Assisted in the intake of new inmates, ensuring all necessary paperwork was completed and filed correctly.
- Supervised inmates during recreational activities, providing guidance when needed.
- Monitored inmate behavior to ensure compliance with facility regulations and procedures.
- Provided support and assistance to fellow officers during emergency situations.
- Conducted searches of cells for contraband items such as drugs, weapons or other prohibited materials.
- Maintained records of incident reports and daily logs to document inmate activity.
Education
GED -
Oklahoma City Community College
Oklahoma City, OK05-2019
Skills
- Continuous Improvement
- Delegating Work
- Training Tools and Resources
- Performance Evaluation
- Processing payments
- Team Leadership
- Training documentation
- Policies and Procedures
- Food safety understanding
Timeline
Sales Associate
Car-Max
03.2022 - 03.2023
Detention Officer
Pottawattamie county safety center
11.2019 - 08.2020
Crew Trainer
McDonald's
12.2018 - 08.2024
GED -
Oklahoma City Community College