Kristian Green

Generate New & Repeat sales by providing product and technical information on the coil coating & value add service offered

Present Price, credit and terms in accordance with standard procedures and customers profitablity profiles

proactively recommended items needed by customers to increase customer satisfaction and improve transaction profitablity

setup and maintain customer files

Answer customer inquiries with Professional Courtesy, giving exceptional customer service to each customer, Based on client specific instruction.

Actively listen to recognize opportunities to offer additional information to callers ensuring the caller and clients have received the best customer service experience possible .

Verify customer information, Making corrections and updates as needed