Kristian Heironimus
Saint Augustine,FL
Summary
Highly-motivated employee with desire to take on new directions, and challenges. Strong work ethic, adaptability, and exceptional interpersonal skills with customers, and peers. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Locksmith/Schedule Coordinator
Village Key & Alarm
Saint Augustine, IL
09.2021 - Current
- Utilized scheduling software to manage resources and track progress of projects.
- Assigned tasks to team members in accordance with their skillsets and availability.
- Resolved customer complaints or answered customers' questions.
- Educated customers on product features and benefits while providing technical support as needed.
- Provided customer service by answering incoming calls and responding to inquiries in a timely manner.
Business Owner
Velvet Meadow
St Augustine, FL
10.2019 - Current
- Created and executed social media strategies to increase fan engagement.
- Examined analytics to gauge success of campaigns.
- Identified areas or opportunities for growth through social analytics.
- Planned, produced and edited video projects to maximize engagement.
- Created YouTube channel and developed a content strategy to increase viewership.
- Integrated SEO tactics into video titles, descriptions, tags.
- Composed original music using various instruments and software programs.
- Supervised other producers, engineers, and musicians during recording sessions.
Education
High School Diploma -
Duncan U. Fletcher High School
Neptune Beach, FL06-2016
Skills
- Problem-Solving
- Relationship Building
- Call Management
- Scheduling
- Data Entry
- Customer Service
- High-Energy Attitude
- Multitasking
- Lock Repair
- Maintaining Inventory
References
References available upon request.
Timeline
Locksmith/Schedule Coordinator
Village Key & Alarm
09.2021 - Current
Business Owner
Velvet Meadow
10.2019 - Current
High School Diploma -
Duncan U. Fletcher High School
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